1st Action Services is metro Atlanta’s premier fire, smoke, and water restoration specialists. We are dedicated to providing you with a fast, dependable, and professional service. With over 30 years of extensive experience, we offer a complete range of restoration, cleaning, moving, and storage services. As a family-run business, we understand the emotional impact that a water and/or fire disaster has on our customers, and are wholly dedicated to working closely with you and your insurance company to ensure the restoration process is completed as quickly and stress-free as possible. More
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Water damage restoration (156)
Fire damage restoration (16)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, 1st Action Services relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of 1st Action Services in Atlanta, GA; Marietta, GA; Alpharetta, GA; Ellenwood, GA; Decatur, GA; Woodstock, GA; Fayetteville, GA; Acworth, GA; Roswell, GA; Kennesaw, GA; and 61 other cities in Georgia, New Jersey, Nevada, South Carolina, Texas, and 3 other states.
In this report, 1st Action Services has published a summary of the customer feedback they've received since they joined GuildQuality in April 2015. In that time, 70 out of 356 customers (20%) responded to a GuildQuality satisfaction survey, with the most recent response in August 2017.
1st Action Services surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a 1st Action Services customer, and if 1st Action Services completed work for you after April of 2015 but you haven't yet received a survey, please let us know.
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