About this company
1st Action Services
1st Action Services is metro Atlanta’s premier fire, smoke, and water restoration specialists. We are dedicated to providing you with a fast, dependable, and professional service. With over 30 years of extensive experience, we offer a complete range of restoration, cleaning, moving, and storage services. Show more
1st Action Services is metro Atlanta’s premier fire, smoke, and water restoration specialists. We are dedicated to providing you with a fast, dependable, and professional service. With over 30 years of extensive experience, we offer a complete range of restoration, cleaning, moving, and storage services.
As a family-run business, we understand the emotional impact that a water and/or fire disaster has on our customers, and are wholly dedicated to working closely with you and your insurance company to ensure the restoration process is completed as quickly and stress-free as possible.
Being innovative leaders in the property loss/restoration industry, we understand the need for an immediate response in order to substantially minimize property damage/loss, saving time and money. Because our staff is on call, 24 hours a day, 7 days a week, 365 days a year, when you need us we will be there. Call us today at: 770-739-5608! Hide
GuildQuality surveys
Customer satisfaction
Of 855 customers surveyed, 191 respondedReviews 159
Of 191 respondents, 159 left a reviewRecent reviews
Mireya S.
The technician was very professional, respectful, kind, and thorough.
Blondcile W.
The service was impeccable. I would recommend them to anybody.
Russ M.
Todd Reina was fantastic. They were all fantastic. The people that packed everything and moved everything, they were all excellent.
Dwayne R.
They did a great job!
CAROL A.
1st Action Services was so professional. They did a very good job. I can not thank them enough for all the work they did to dry out my place.
Theresa G.
I was fully satisfied, and I would use them again. Hopefully it won't happen again, but I would recommend them to anyone.
Brent S.
As a former property adjuster, I can say 1st Action is one of the best mitigation companies in the Atlanta area.
ALMA W.
The team at 1st Action is the best! Everyone from Pat, Phil, the ladies who packed up my stuff and the guys who carry the boxes out to the truck. they were friendly, careful with my belongings,and work expeditiously.I would recommend them to anyone.nyone.
Terrance B.
Great Experience!!
Monica J.
I was most satisfied with the timeframe. They showed up when they said they would. They were exceptional!
Saaidah W.
They were very friendly, on time, and went out of their way to fix an issue.
Rachael J.
Pat and him team were very helpful during a tough time, I highly recommend them!
Carol P.
Pat called me and kept in touch with me the whole time. He kept me informed of when the crew was going to be there and how long it would take. He cooperated with me in the timeframe that it was supposed to happen in.
ALEA M.
They gave wonderful service, even with my disability. They came back and helped me unpack everything. They are wonderful and have great customer service.
Rachel H.
They did a good job and they did what they were supposed to do. I didn't fully understand the way they explained the process. However, overall they did a good job.
Wilbur C.
They were the best! They explained everything, they were prompt, and I wouldn't have chosen anyone else to do the job.
Carolyn F.
They made promises that they did not keep. It is unbelievable the amount of money they were paid for what was done. They left items in boxes without telling me they could not clean the items.A lack of communication. I'm still trying to locate things that were suppose to placed back where removed. They came in like angels. However, because my insurance company referred this company and I was traumatized and overwhelmed by the experience of having had a fire in my home I fell for all that they said.
Tammy J.
They were very professional, I highly recommend them.
Robert C.
Under the outstanding leadership of GM Pat Reina 1st Action was absolutely world-class in handling the job, after extensive water damage in my home. Could not have been better.
KELLY F.
They are an excellent, professional company who shows great compassion. They are great.
Kensa G.
Fantastic service!! Thorough, professional and very kind.
Debra B.
1st Action Services is an awesome business and was great working with during my entire claim. You can not ask for a more professional, caring and patience company to work with.
Edwina B.
Pat went above and beyond what is required, and I am very pleased with the work that 1st Action Services provided me.
Damiyon G.
They moved very fast and professionally. They were very nice and courteous. I would recommend them.
P.D.R.
1st Action Services were quick to come to my rescue. They were very knowledgeable and thorough in their construction work and explained everything to us. Our ceiling and bathroom repairs were completely satisfactory. I would reccomend them to my friends. And I will be calling on them in the future for some work we need done.
GuildQuality
Customer feedback report
