Replacing your old, tired windows with beautiful new windows from Charles Window & Door is the best way to make your home more comfortable, more attractive and more energy efficient. We have the widest selection of replacement windows in San Francisco, from the country’s leading window manufacturers. Over the past 20 years we've earned our reputation as the experts in window replacement San Francisco homeowners trust for exceptional customer service and outstanding value.
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Window & door replacement (363)
James Hardie (64)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Charles Window & Door Company relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Charles Window & Door Company in San Rafael, CA; San Francisco, CA; Mill Valley, CA; San Anselmo, CA; Novato, CA; Oakland, CA; Fairfax, CA; Larkspur, CA; Sonoma, CA; Petaluma, CA; and 77 other cities in California.
In this report, Charles Window & Door Company has published a summary of the customer feedback they've received since they joined GuildQuality in December 2012. In that time, 221 out of 408 customers (54%) responded to a GuildQuality satisfaction survey, with the most recent response in November 2019.
Charles Window & Door Company surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Charles Window & Door Company customer, and if Charles Window & Door Company completed work for you after December of 2012 but you haven't yet received a survey, please let us know.
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