We are an established, highly reputable home improvement company serving Massachusetts, Connecticut, Vermont and New Hampshire. With experienced contractors, we are proud of our reputation for honesty, fairness, and hard work. Call us anytime at 1-888-597-2323 for a free estimate on roofing, windows, siding, gutters, decks, additions and more. It is our pleasure to serve the areas of Western MA, Worcester MA County, and most of CT, VT and NH for all your home improvement needs.
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
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We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Vista Home Improvement relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Vista Home Improvement in Springfield, MA; Westfield, MA; West Springfield, MA; Agawam, MA; Longmeadow, MA; Worcester, MA; Holyoke, MA; Feeding Hills, MA; East Longmeadow, MA; Chicopee, MA; and 157 other cities in Massachusetts, Connecticut, Vermont and New Hampshire.
In this report, Vista Home Improvement has published a summary of the customer feedback they've received since they joined GuildQuality in August 2015. In that time, 195 out of 471 customers (41%) responded to a GuildQuality satisfaction survey, with the most recent response in December 2017.
Vista Home Improvement surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Vista Home Improvement customer, and if Vista Home Improvement completed work for you after August of 2015 but you haven't yet received a survey, please let us know.
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