Over the years, we at United have enjoyed great success through providing outstanding service to Eastern New England’s home owners and construction professionals. We attribute this achievement to our excellent team. Each member is enthusiastic about impressing you and dedicated to serving your needs. When you work with us, you can be sure that you will be satisfied from your initial encounter with our office staff as they schedule your free estimate, to the tailored and personalized estimate created for you by our Project Consultants, all the way through to the final walk through with our professional work crews.
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Owens Corning (224)
Replacement roof (186)
James Hardie (6)
Exterior painting (5)
Replacement windows (3)
Windows & doors (3)
Entry doors (1)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, United Home Experts relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of United Home Experts in Framingham, MA; Ashland, MA; Newton, MA; Sudbury, MA; Natick, MA; Hopkinton, MA; Cambridge, MA; Needham, MA; Wayland, MA; Holliston, MA; and 494 other cities in Massachusetts, Rhode Island, New Hampshire, Connecticut, Mississippi, and 4 other states.
In this report, United Home Experts has published a summary of the customer feedback they've received since they joined GuildQuality in April 2016. In that time, 142 out of 341 customers (42%) responded to a GuildQuality satisfaction survey, with the most recent response in September 2017.
If you are a United Home Experts customer, and if United Home Experts completed work for you after April of 2016 but you haven't yet received a survey, please let us know.
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