United an exterior home and building improvement company, grounded by great people that love the craft. We’re changing the face and reputation of the home improvement industry by uniting top quality products, 20+ years of experience on New England homes, innovative technology and some of the most talented and kind people on earth. Based in Ashland, MA, and founded in 1998, we are family owned and professionally operated, servicing Massachusetts, Rhode Island, Northern Connecticut and Southern New Hampshire. Our niche is long-term, low-maintenance roofing, siding, windows, doors and painting solutions tailored to your style, home and budget. Our passion is creating a company people love to work for and customers are proud to refer. We work towards this mission by offering team members dedicated to each step of your project, from estimating to operations to installations to customer service. We use the latest technology and equipment on projects to increase efficiency while improving quality. By consistently pursuing factory and field training programs we are able to develop experienced, skilled craftsmen and field managers who are focused on your satisfaction. This commitment to workmanship and customer follow-up is reflected in our unmatched warranties. All of which makes it possible for us to efficiently deliver superior quality work at competitive prices.
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Owens Corning (325)
Replacement roof (293)
James Hardie (6)
Exterior painting (5)
Replacement windows (4)
Windows & doors (3)
Entry doors (1)
Interior painting (1)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, United Home Experts relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of United Home Experts in Framingham, MA; Ashland, MA; Newton, MA; Sudbury, MA; Natick, MA; Hopkinton, MA; Cambridge, MA; Needham, MA; Wayland, MA; Holliston, MA; and 498 other cities in Massachusetts, Rhode Island, New Hampshire, Connecticut, Indiana, and 4 other states.
In this report, United Home Experts has published a summary of the customer feedback they've received since they joined GuildQuality in April 2016. In that time, 196 out of 459 customers (43%) responded to a GuildQuality satisfaction survey, with the most recent response in November 2018.
If you are a United Home Experts customer, and if United Home Experts completed work for you after April of 2016 but you haven't yet received a survey, please let us know.
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