Tight Line was founded in 2003 on the principle that superior customer service will differentiate us from other remodeling contractors in the market. This means doing the simple things well for our customers such as, showing up on time and doing exactly what we say we are going to do. More
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
James Hardie (23)
Exterior remodel (1)
Owens Corning (1)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Tight Line Exteriors relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Tight Line Exteriors in Marietta, GA; Roswell, GA; Kennesaw, GA; Atlanta, GA; Smyrna, GA; Alpharetta, GA; Newnan, GA; Woodstock, GA; Johns Creek, GA; Acworth, GA; and 8 other cities in Georgia.
In this report, Tight Line Exteriors has published a summary of the customer feedback they've received since they joined GuildQuality in January 2017. In that time, 40 out of 87 customers (46%) responded to a GuildQuality satisfaction survey, with the most recent response in September 2018.
Tight Line Exteriors surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Tight Line Exteriors customer, and if Tight Line Exteriors completed work for you after January of 2017 but you haven't yet received a survey, please let us know.
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