I've worked with other roofers and this is the best roofing comp I've worked with. Their customer service is amazing, both on the job site and out of the office.
Schedule - The Roofing Company was on schedule, weather permitting.
Areas Of Improvement - I don't know. The Roofing Company exceeded all of my expectations.
Areas Of Satisfaction - I was satisfied in every area.
Recognized Excellence - I liked Nick in the front office, John the project manager, Hikey from the front deck, and Manuel who was the site foreman. The Roofing Company really exceeded my expectations.
Additional Comments - The Roofing Company was great.
Very professional company
Recognized Excellence - Dave and Parker
I have never worked with a less organized company in my life. From the moment I made initial contact with The Roofing Company until now has been a complete nightmare. We wrote the first check in July. It is now mid to late November and it is still not finished. It has cost us revenue in our business. The Roofing Company didn't check with the home owners association to make sure the materials were acceptable. They didn't check to make sure what we ordered was in stock before starting the job. It was a horrible experience and I would not recommend them to my worst enemy.
Recognized Excellence - The office staff always knew who I was and was on the ball.
Lead Source - We used TRC when we built our house and for several modifications since. TRC is famous in Grand County.
Areas Of Satisfaction - I was most satisfied that he got back to us quickly and got the work done earlier than expected.
Excellent communication and response times. Work done on time and on schedule as agreed upon. Will definitely use again if in need of roof repair again.
My first contact with TRC was through Filipp Eretnev. I found him knowledgeable and friendly, without any visible desire to rush the process. He was observant and gave good advice. I had the pleasure of working with one of TRC’s most experienced foremen (regrets I do not remember his name). He analyzed the problems we face at 10,000+ feet and made some small changes to the installation to alleviate any potential future problems. The installation crew (we called them the Lithuanians) was equally experienced, willing to perform some extra repairs and installations making the final result better than we expected. The knowledge, willingness to go the extra mile, and their friendly demeanor made this TRC team stand heads-and-shoulders above most other contractors I have employed. In fact, I submitted TRC to our subdivision’s “Recommended Contractors List”.
Areas Of Satisfaction - Their expert advise was invaluable.
Review - My first contact with TRC was through Filipp Eretnev. I found him knowledgeable and friendly, without any visible desire to rush the process. He was observant and gave good advice. I had the pleasure of working with one of TRC’s most experienced foremen (regrets I do not remember his name). He analyzed the problems we face at 10,000+ feet and made some small changes to the installation to alleviate any potential future problems. The installation crew (we called them the Lithuanians) was equally experienced, willing to perform some extra repairs and installations making the final result better than we expected. The knowledge, willingness to go the extra mile, and their friendly demeanor made this TRC team stand heads-and-shoulders above most other contractors I have employed. In fact, I submitted TRC to our subdivision’s “Recommended Contractors List”.
Areas Of Satisfaction - The communication was great, they let me know what was going on throughout the whole project.
They have always provided excellent service and quality of work. I don't expect that to change because of their quality of work has been the same for the last 30 years.
Review - They have always provided excellent service and quality of work. I don't expect that to change because of their quality of work has been the same for the last 30 years.
I would not recommend this company to my worst enemy. I would never expect any company employee to talk to any customer the way they talk to customers. For the highest price you expect the highest quality service and they do not deliver at any level. Do not, do not, do not hire this company.
Areas Of Satisfaction - Parker was very helpful and nice to work with.
Recognized Excellence - Parker and the service manager. they kept in contact with me and let me know the progress of the repairs.
That would not be professional on our part......but.......it always remains a possibility should it ever be deemed a benefit to our fellow citizens.
Areas Of Satisfaction - easy to work with
Recognized Excellence - Everyone treated me well so I can't recognize just one person.
I have been personally involved with The Roofing Company over the past 3 years and have had them complete over 1 million square feet of re roofing. I feel they were the most professional roofing contractor I have every dealt with. I am very pleased with the entire roofing project experience.
Recognized Excellence - Dale Wooley, Kim in the office. Brenda in the office Haike in the office. The entire roofing crew that was on site during the roofing project. Dave Polonis
Review - I have been personally involved with The Roofing Company over the past 3 years and have had them complete over 1 million square feet of re roofing. I feel they were the most professional roofing contractor I have every dealt with. I am very pleased with the entire roofing project experience.
Areas Of Satisfaction - Their staff worked to satisfy me.
We were thoroughly pleased with the whole process. From the quote through completion and follow-up there was professional interaction, excellent quality materials and workmanship. The crew showed up on time every day, and the job site was cleaned every day. The final clean-up was very through to assure all nails were gone from the property. We feel we now have a roof with high quality materials, correctly installed and that will last a long time. We strongly recommend The Roofing Company!
Recognized Excellence - The crew leader was wonderful!
Review - We were thoroughly pleased with the whole process. From the quote through completion and follow-up there was professional interaction, excellent quality materials and workmanship. The crew showed up on time every day, and the job site was cleaned every day. The final clean-up was very through to assure all nails were gone from the property. We feel we now have a roof with high quality materials, correctly installed and that will last a long time. We strongly recommend The Roofing Company!
Areas Of Satisfaction - Tony and his crew worked hard from start to finish. The tear-off was done cleanly and he invited me to monitor the installation (I furnished my own OSHA harness and anchor) from the roof itself to answer my concerns about venting. I also think the flashing crew did a very professional job cutting and installing flashing.