The Carpenters Touch is a top builder and installer of high quality building materials such as James Hardie Siding and Anderson Windows. We put our clients needs first and make sure we approach every project, no matter how large or small, with the same integrity, honesty,passion, and craftsmanship that we do on all of our projects. More
Windows & doors (168)
Roof repair (167)
James Hardie (66)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, The Carpenter's Touch relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of The Carpenter's Touch in Staten Island, NY; Livingston, NJ; Madison, NJ; West Orange, NJ; Brooklyn, NY; West Caldwell, NJ; Mountain Lakes, NJ; Morristown, NJ; Chatham, NJ; Montclair, NJ; and 53 other cities in New Jersey and New York.
In this report, The Carpenter's Touch has published a summary of the customer feedback they've received since they joined GuildQuality in August 2013. In that time, 57 out of 173 customers (33%) responded to a GuildQuality satisfaction survey, with the most recent response in November 2017.
The Carpenter's Touch surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a The Carpenter's Touch customer, and if The Carpenter's Touch completed work for you after August of 2013 but you haven't yet received a survey, please let us know.
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