Straight Line Roofing and Construction was professional, courteous, and personable.

Be upfront on who is doing the work I hired Straight Line not some unnamed guys showing up. Communications are also horrible and the people answering the phone have little knowledge. Trash left after install unacceptable making me call multiple times to resolve. Even the county inspector was surprised. The only employees I saw was the salesman, Supervisor once and the gutter guard guys at the end. The shingles are raised due the gutter screens underneath is this normal?

We were very happy the entire process from signing the contract to the finished roof. Highly recommend.

More communication and time was over redundant for final inspection. Inspector came once wasn't finished yet. Inspector came second time found a couple things needed fixing then third time came was a month later before final inspection. I had to keep calling asking what was going on. Kept getting run around. If would've said busy be another week until can come out I could've dealt with that but unknown had to keep calling. Was very irritating

Professionalism and the whole staff from top to bottom

Everything from estimate to final walk thru went very smoothly!

crews were very efficient.

Your company needs to be up to date on county code!

They have great customer service, communication, and quality of work and materials.

Rather than answer every single survey question with additional details, I will summarize it here. From the very beginning when we worked with Adrian Jimenez, the estimator, who was very knowledgeable, patient, and worked with me through the timeline on when to start the roof replacement project to the professional crew who came out to do the work, foreman Jesus Hernandez, and his crew, along with the superintendant Roberto Martinez, it was a very clean, professional job with a hard-working crew who knew exactly what they were doing. There was a slight glitch with 2 of the skylights needing to be re-ordered with the correct size, and a pipe vent connecting the water heater was disconnected, and one of the downspout at the front entryway not being braced to the wall, Jesus, his fellow crew members, Phillip Bates, an order coordinator managing rescheduling of the re-ordered skylights, along with the office employees at Straight Line handling the billing have all been incredibly responsive, prompt with corrections, incredibly gracious, friendly, professional, and always ready to help. The cost of the amount of work and quality involved was completely worth it for peace of mind that the new roof will withstand its many years of material and labor guarantee backed by the manufacturer and done in compliance by a great crew. The company went above and beyond in helping which is incredibly rare these days. The roof itself looks fantastic, held up very well during the recent rainstorms, and I'm more than pleased with the new skylights which lets in natural sunlight. Thank you Straight Line for an amazing job, in both the quality and workmanship of the roof replacement and the incredible customer service!

Upfront transparency, willingness to answer questions, good communication, executed on contract

The crew was quick and efficient and were very good about keeping the area around the house clean after the job.

The crews working on the project were great. They communicated with us every day. However, the project estimator Gary Burrows was hard to work with, as he had no follow through, lets us linger for more than a year. We finally got the roof done, which should have been done last year.

My recommendation to friends would be to have the roof done during the dry season, if possible. Under those conditions I would highly recommend them.

Max Dobrev, sales representative, was extremely knowledgeable and excellent to work with in selecting roof. Also all of the construction crew and supervisor were very knowledgeable and personable

Work on time and with great care

The office was difficult to work with. The construction people were fantastic to work with.

The communication needs to be improved, especially in the finishing segments of the project.

Communication with your people better. And be sure all nails are picked up.

They provided good service and were friendly people.

The workers were very professional

I would recommend them to a friend because they did good quality work, but they need to improve on the follow-through at the end.

I was very happy with the work they did, and I have recommended them to friends for their roofing needs.

The people I worked were always courteous and friendly. The work done by all the crews, including the solar, was done on time and the quality was very good.

I choose Straightline from 6 estimates, not knowing anything or how to do any of this. I trusted the great reviews! From the first day they arrived until the last day I experienced many unexpected