RoofPro offers a rapid response to your needs - we often can provide you with a free estimate on our first visit. Once our team has inspected the roof or project, we'll immediately consult you about our findings, ask you about your needs, and offer suggestions about options and solutions. We'll also review photographs of the areas of your roof that require special attention and give you the estimate in writing the very same day. More
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We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Roof Pro relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Roof Pro in Severn, MD; Columbia, MD; Odenton, MD; Laurel, MD; Baltimore, MD; Ellicott City, MD; Arnold, MD; Crofton, MD; Fulton, MD; Elkridge, MD; and 47 other cities in Maryland and Maine.
In this report, Roof Pro has published a summary of the customer feedback they've received since they joined GuildQuality in March 2015. In that time, 53 out of 113 customers (47%) responded to a GuildQuality satisfaction survey, with the most recent response in May 2017.
Roof Pro surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Roof Pro customer, and if Roof Pro completed work for you after March of 2015 but you haven't yet received a survey, please let us know.
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