Ridge Valley Exteriors Inc.® is one of the leading experts in residential and commercial roofing construction with full insurance restoration and claims’ services. With its team of Certified Rooftop Geniuses®, Ridge Valley Exteriors Inc.® helps clients navigate the complex world of insurance claims and then replaces their storm-damaged roof, siding and gutters with ones guaranteed to last many years. Thanks to Ridge Valley Exteriors Inc.®, thousands of homeowners and business owners, many of whom were unaware of storm damage, have received new, high-quality roofs, siding, and gutters.
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Storm damage restoration (934)
Roof repair (933)
Owens Corning (264)
Replacement roof (2)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Ridge Valley Exteriors relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Ridge Valley Exteriors in Marietta, GA; Canton, GA; Cumming, GA; Raleigh, NC; Acworth, GA; Woodstock, GA; Kennesaw, GA; Newnan, GA; Peachtree City, GA; Willow Spring, NC; and 116 other cities in North Carolina, Georgia, Florida, Alabama, Tennessee, and 2 other states.
In this report, Ridge Valley Exteriors has published a summary of the customer feedback they've received since they joined GuildQuality in February 2016. In that time, 473 out of 963 customers (49%) responded to a GuildQuality satisfaction survey, with the most recent response in November 2019.
Ridge Valley Exteriors surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Ridge Valley Exteriors customer, and if Ridge Valley Exteriors completed work for you after February of 2016 but you haven't yet received a survey, please let us know.
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