Riding a streetcar downtown, sipping tea at Miller & Rhoads, seeing Santa at Thalhimers – some Richmond traditions have vanished. But a tradition of excellence that began in 1949 continues today at Regal Home Improvement. Accomplishing over a 60-year tradition is no easy feat for any company, and is especially difficult in Regal’s business segments. Any Richmonder can name dozens of businesses that are no longer in existence, and in the home improvement segment, hundreds of companies have come and gone during the past 60 years. Regal has survived the times and become an icon in the Virginia home improvement industry through its family perseverance, employee dedication and commitment to quality products and excellent service.
Vinyl siding (13)
As a GuildQuality Guildmember, Regal Home Improvement relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Regal Home Improvement in Richmond, VA; Afton, VA; Mechanicsville, VA; N Chesterfield, VA; Chesterfield, VA; Newport News, VA; Keswick, VA; Ivy, VA; and Charlottesville, VA.
In this report, Regal Home Improvement has published a summary of the customer feedback they've received since they joined GuildQuality in November 2016. In that time, 2 out of 14 customers (14%) responded to a GuildQuality satisfaction survey, with the most recent response in February 2017.
Regal Home Improvement surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Regal Home Improvement customer, and if Regal Home Improvement completed work for you after November of 2016 but you haven't yet received a survey, please let us know.
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