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Puroclean ERS

PuroClean is a fire and water damage restoration company, as well as a mold and mildew removal company. We also offer biohazard cleanup services. Serving residential and commercial property owners in the United States and Canada.

Water damage & mold remediation (227)

Fire damage restoration (91)

Storm damage restoration (76)

Tree damage restoration (76)

Projects

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All project locations are approximate

Most helpful reviews & comments

What is this?

What is this?

We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.

Comments

In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.

Reviews

Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.

Learn more about reviews and comments.
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  • GuildQuality

More about Puroclean ERS

As a GuildQuality Guildmember, Puroclean ERS relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Puroclean ERS in Baltimore, MD; Washington, DC; Silver Spring, MD; Clinton, MD; Bowie, MD; Waldorf, MD; Uppr Marlboro, MD; Germantown, MD; Ft Washington, MD; Upper Marlboro, MD; and 161 other cities in Delaware, Maryland, Pennsylvania, Virginia, New York, and 6 other states.

In this report, Puroclean ERS has published a summary of the customer feedback they've received since they joined GuildQuality in October 2017. In that time, 114 out of 530 customers (22%) responded to a GuildQuality satisfaction survey, with the most recent response in September 2021.

Puroclean ERS surveys all of their customers with the following exceptions:

  • Projects under $1,000

Customers receive a brief survey shortly after the completion of work, and their feedback appears in the summary on this page.

If you are a Puroclean ERS customer, if your project doesn't match the above exceptions, and if Puroclean ERS completed work for you after October of 2017 but you haven't yet received a survey, please let us know.

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