Perfection Cleaning & Restoration is located in Northern Illinois and Southern Wisconsin and services the entire Midwest, and respond nationally for large losses. We pride ourselves on providing a stress-free experience for our customers throughout the restoration process; from the initial call for emergency services through the complete rebuild.
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Fire damage restoration (1725)
Historic restoration (1725)
Storm damage restoration (1725)
Tree damage restoration (1725)
Water damage restoration (1725)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Perfection Cleaning & Restoration relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Perfection Cleaning & Restoration in Rockford, IL; Chicago, IL; Freeport, IL; Elgin, IL; Sterling, IL; Aurora, IL; Naperville, IL; Schaumburg, IL; Palatine, IL; Belvidere, IL; and 305 other cities in Illinois, Wisconsin, Louisiana, Missouri, Indiana, and 4 other states.
In this report, Perfection Cleaning & Restoration has published a summary of the customer feedback they've received since they joined GuildQuality in March 2017. In that time, 125 out of 339 customers (37%) responded to a GuildQuality satisfaction survey, with the most recent response in September 2017.
Perfection Cleaning & Restoration surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Perfection Cleaning & Restoration customer, and if Perfection Cleaning & Restoration completed work for you after March of 2017 but you haven't yet received a survey, please let us know.
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