With more than 20 years experience, PROPS Consulting has provided construction consulting services that top builders and home owners have used to help launch their projects and keep them under budget and on time. We know the ins and outs of all James Hardie Products like no one else, and our knowledge can make the difference between a successful project and a costly one.
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Design build remodel (73)
Interior design & decorating (73)
James Hardie (45)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, PROPS Consulting LLC relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of PROPS Consulting LLC in Cleveland, OH; Cleveland Heights, OH; Westlake, OH; Bay Village, OH; Medina, OH; Lakewood, OH; Akron, OH; Fairlawn, OH; Ravenna, OH; Copley, OH; and 35 other cities in Ohio and Pennsylvania.
In this report, PROPS Consulting LLC has published a summary of the customer feedback they've received since they joined GuildQuality in August 2015. In that time, 54 out of 78 customers (69%) responded to a GuildQuality satisfaction survey, with the most recent response in January 2020.
PROPS Consulting LLC surveys all of their customers with the following exceptions:
Customers receive a brief survey shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a PROPS Consulting LLC customer, if your project doesn't match the above exceptions, and if PROPS Consulting LLC completed work for you after August of 2015 but you haven't yet received a survey, please let us know.
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