SWS Roofing and Siding started in 2010 as a loss estimator and restoration provider working on storm damaged properties. Family owned and operated, we quickly began to stand out to our customers by turning weather damage claims into custom remodeling projects for our clients. Today while still working on damaged properties, SWS Roofing and Siding has become the Premier Custom Exterior Remodeling Contractor in the Chicago Area. More
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
James Hardie (24)
Replacement roof (23)
Roof repair (23)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, SWS Roofing and Siding relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of SWS Roofing and Siding in Homer Glen, IL; Elmhurst, IL; Arlington Heights, IL; Winfield, IL; Motena, IL; Downers Grove, IL; Frankfort, IL; Deerfield, IL; Plainfield, IL; Palos Park, IL; and 13 other cities in Illinois.
In this report, SWS Roofing and Siding has published a summary of the customer feedback they've received since they joined GuildQuality in February 2017. In that time, 9 out of 27 customers (33%) responded to a GuildQuality satisfaction survey, with the most recent response in September 2017.
SWS Roofing and Siding surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a SWS Roofing and Siding customer, and if SWS Roofing and Siding completed work for you after February of 2017 but you haven't yet received a survey, please let us know.
Thanks for letting us know that this comment may be inappropriate. A member of our team will review the comment.