Keith started his roofing business back in 2008, that was the year of the recession. "I was working in the RV industry. The company I was working for slowed down, but the bills kept coming in," Keith says. Keith decided to put his construction background to use and came up with his plan B, NORTHEAST INDIANA ROOFING. They started out small, doing jobs for friends and family, filling up truck beds with shingles and unloading them by hand. "I can't tell you how many bundles we carried up the ladder in those early years," says Keith. Each year they have continued to grow and today are one of the most successful roofing companies in northern Indiana. "We take pride in our work. We go above and beyond for our customers and build a relationship with our customers based on trust and honesty. Word of mouth is our best advertisement. We live in the communities we serve." More
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Owens Corning (9)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Northeast Indiana Roofing relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Northeast Indiana Roofing in Kendallville, IN; Ligonier, IN; Corunna, IN; Wolcottville, IN; Auburn, IN; Constantine, MI; Albion, IN; Rome City, IN; Fort Wayne, IN; Kimmell, IN; and 2 other cities in Indiana.
In this report, Northeast Indiana Roofing has published a summary of the customer feedback they've received since they joined GuildQuality in June 2018. In that time, 13 out of 28 customers (46%) responded to a GuildQuality satisfaction survey, with the most recent response in July 2018.
Northeast Indiana Roofing surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Northeast Indiana Roofing customer, and if Northeast Indiana Roofing completed work for you after June of 2018 but you haven't yet received a survey, please let us know.
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