The three owners of My House Renovation met while working for a local Bathroom and Kitchen remodeling company. One was a Sales Representative and the others were Sales Managers. They all had excellent training and management skills as well as the ability to “get things done”. They all recognized the inherent shortcomings in the company for which they worked and in the industry at large. They recognized that customers were people just like them and needed to be treated with respect and humility and not viewed as a “dollar sign” as so many other companies are conditioned to do. With this mindset, they set off to open their own company. They recognized that any home renovation project can be extremely involved, complex and time-consuming. Most other home remodeling companies send inexperienced salesman and installers into customers’ homes which causes problems. The founders knew there had to be a way to turn renovation from a time-consuming and mind-boggling project into an enjoyable and easy experience With this kind of thinking formulated their vision, and with this new way of thinking My House Renovation was created.
Owens Corning (47)
Replacement roof (15)
Roof repair (15)
Kitchen remodel (3)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, My House Renovation relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of My House Renovation in Sacramento, CA; Elk Grove, CA; N Highlands, CA; Citrus Hts, CA; Woodland, CA; Galt, CA; Antelope, CA; North Highlands, CA; Rncho Cordova, CA; Vacaville, CA; and 18 other cities in California.
In this report, My House Renovation has published a summary of the customer feedback they've received since they joined GuildQuality in August 2017. In that time, 40 out of 104 customers (38%) responded to a GuildQuality satisfaction survey, with the most recent response in December 2017.
If you are a My House Renovation customer, and if My House Renovation completed work for you after August of 2017 but you haven't yet received a survey, please let us know.
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