Welcome to Lon Smith Roofing! We have been serving Dallas, Fort Worth and Austin roofing needs for 40 years. We are one of the largest and highest rated Dallas roofing companies serving DFW, Austin and Hill Country markets. From our humble Fort Worth roofing beginnings in 1974, we have grown our company with the simple formula of a “Commitment to Excellence”. Our founder, Lon Smith, believed that “No matter how good we are…we can always do better”. That legacy of “Commitment to Excellence” survives today. Lon Smith Roofing is committed to providing the finest roofing products and the most trusted service in the industry.
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Commercial roof (53)
Owens Corning (3)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Lon Smith Roofing & Construction relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Lon Smith Roofing & Construction in Fort Worth, TX; Arlington, TX; Austin, TX; Frisco, TX; Plano, TX; Lakeway, TX; Dripping Springs, TX; Allen, TX; Aledo, TX; Carrollton, TX; and 19 other cities in Texas.
In this report, Lon Smith Roofing & Construction has published a summary of the customer feedback they've received since they joined GuildQuality in July 2015. In that time, 28 out of 56 customers (50%) responded to a GuildQuality satisfaction survey, with the most recent response in January 2019.
Lon Smith Roofing & Construction surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Lon Smith Roofing & Construction customer, and if Lon Smith Roofing & Construction completed work for you after July of 2015 but you haven't yet received a survey, please let us know.
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