We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, LeafGuard of Southern Connecticut relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of LeafGuard of Southern Connecticut in Southbury, CT; North Haven, CT; Waterbury, CT; Seymour, CT; Milford, CT; Branford, CT; Shelton, CT; Hamden, CT; Cheshire, CT; Fairfield, CT; and 133 other cities in Connecticut and Massachusetts.
In this report, LeafGuard of Southern Connecticut has published a summary of the customer feedback they've received since they joined GuildQuality in January 2018. In that time, 257 out of 491 customers (52%) responded to a GuildQuality satisfaction survey, with the most recent response in October 2018.
LeafGuard of Southern Connecticut surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a LeafGuard of Southern Connecticut customer, and if LeafGuard of Southern Connecticut completed work for you after January of 2018 but you haven't yet received a survey, please let us know.
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