I was very pleased with their service, and professionalism.
Ryan was a great contact person. Things happened as they said they would or if there was a delay, I was informed. He and the crew answered all the questions I had and resolved any issues with me. Princess was also a great help.
I was very pleased at the way the workers showed up for work in the morning, the way they worked together allday and the time they spent on the job to get it done.
We had an incident at the house that needed immediate rebuild. From the very beginning of the process, we had constant communication with Kingdom Restoration and they were extremely helpful in making sure the rebuild took place to meet our needs. The workers were fast and did a great job. The supervisor followed up and did a final walkthrough after work was done to ensure everything met expectations. Definitely recommend. Will hire them again for future needs.
They are a very reputable company. I enjoyed working with them.
Kingdom Restoration was very polite. They told me they would get my ceiling looking new and they did. Ryan placed all of my things back on the shelves and placed all of the furniture back. The guys were skillful and good at their job.
Kingdom Restoration gave me 5-Star service in all aspects of their job performance. Their office staff also adhered to the same high quality and respectful service.
I am very happy with everything they did so far. I will be completely happy if they call me back to finish the job.
Mike, the supervisor, did a great job coordinating the project for restoring the walls and doors. He cared about me as a customer.
Sadly, we were incredibly disappointed. They were in hindsight, we felt coerced by our homeowner's insurance to go with this company. They selected a third-party contractor, who we didn't feel was licensed and didn't even pull a permit when they did the porch redo. The first time they redid the porch, it leaked from the get-go. It wasn't a tiny leak, it was a downfall of pouring water on my porch. My husband, who is a mechanical contractor, started investigating. We didn't find a license for this third party that Kingdom Restoration hired. They didn't even pull a permit to do the job. We went round and fought and fought and fought with Mike from Kingdom and the homeowner's insurance. They kept pushing and wanted us to let this one non-licensed contractor fix this issue. My husband wasn't having it. We finally got the insurance company to let us use another contractor of our choice. For some reason, Kingdom still had to be involved. I didn't agree with that, but we didn't have a choice. The work was fine. My husband still sees some flaws. Mike from Kingdom Restoration had to oversee it and be involved. I would never recommend them to anyone, ever.
Kingdom Restoration did a great job!
We thought it was an excellent service. They are well run with excellent workers.
I would not recommend Kingdom Restoration to anyone. Scott was fine and responded to me. Joseline did not provide good customer service. It was a terrible experience.
I am very happy with their work, and they did it in a timely manner.
Good to work with.
They did a good job.
Communication was bad, I didn't know what was going on and when the project will happen. We didn't get the chance to sign, and when we signed the contract, we didnt get a copy until the payment. We weren't happy with them.
They did excellent work. They had good communication. It did take a while for the job to get done because they had to travel so far. I am very pleased with the work and the interactions with the workmen.
Sean Worthington, the owner of the company, took a particular and personal, special interest in making sure that the quality of the restoration was up to my standards. He was assisted throughout the process by his chief supervisor, Nick Hanselman, who did an outstanding job keeping me informed of the entire process, the scheduling and insuring that everything was done to new home standards. I am extremely pleased with the work they have done.
We were extremely pleased with everything. Steve was fantastic and wonderful to work with. He made sure everything was perfect!
We were very satisfied with their work.
From day one when I spoke to Kingdom Restoration to the day they completed the project, I had great service. They were in touch almost daily. We had a couple of delays but I knew about those well in advance. The quality of workmanship is the best I have seen. Everyone that I spoke with at Kingdom Restoration was pleasant and knowledgable.
Area Of Satisfaction - The overall experience was good. It seems like they did very well.
In a nutshell, we would hire Phillips Contracting again in a heartbeat, and highly recommend them without reservation.
Process Explanation - Sales Rep, Mike Wax, was tremendous to work with. He was very sensitive to our prior experience and went out of his way to make sure everything was done right and on time. He remained involved from start to finish which we very much appreciated. He is very helpful, knowledgeable and professional...everything we would want in a sales rep.
I was treated very poorly and a very simple project took 6 months. There were promises made and broken.