We are in the business to provide you with real world, common sense solutions and answers to your home improvement problems. With 30 years in business, you can be confident with the recommendation of the product(s) and system installation(s) we have chosen for the safety and security of your home. We have done the homework for you. More
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Gutter installation (124)
Masonry - brick & stone (124)
Window & door replacement (72)
James Hardie (52)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Kearns Brothers, Inc. relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Kearns Brothers, Inc. in Ann Arbor, MI; Northville, MI; Plymouth, MI; Novi, MI; Rochester Hills, MI; Livonia, MI; Dexter, MI; Livona, MI; Dearborn, MI; Hartland, MI; and 45 other cities in Michigan.
In this report, Kearns Brothers, Inc. has published a summary of the customer feedback they've received since they joined GuildQuality in June 2014. In that time, 66 out of 123 customers (54%) responded to a GuildQuality satisfaction survey, with the most recent response in May 2019.
If you are a Kearns Brothers, Inc. customer, and if Kearns Brothers, Inc. completed work for you after June of 2014 but you haven't yet received a survey, please let us know.
Thanks for letting us know that this comment may be inappropriate. A member of our team will review the comment.