HOPE Roofing & Construction is a local, family-owned & operated contractor with a solid reputation for serving Jefferson & Kitsap counties with integrity for more than 35 years. There are two things that define HOPE Roofing & Construction: our work and our word. Our reputation for excellent work and satisfied customers is proof that, for the craftsman who leads with integrity, there is no gap between form and function, art and shelter, or word and deed. More
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Roof repair (290)
New home (256)
Owens Corning (46)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Hope Roofing & Construction relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Hope Roofing & Construction in Port Townsend, WA; Bainbridge Island, WA; Poulsbo, WA; Port Ludlow, WA; Port Hadlock, WA; Quilcene, WA; Chimacum, WA; Nordland, WA; Kingston, WA; Bainbridge Is, WA; and 39 other cities in Washington, Nevada, California, New Jersey, Oregon, and 6 other states.
In this report, Hope Roofing & Construction has published a summary of the customer feedback they've received since they joined GuildQuality in February 2014. In that time, 207 out of 290 customers (71%) responded to a GuildQuality satisfaction survey, with the most recent response in October 2017.
Hope Roofing & Construction surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Hope Roofing & Construction customer, and if Hope Roofing & Construction completed work for you after February of 2014 but you haven't yet received a survey, please let us know.
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