If you have damage to your property from fire, water, wind or mold, Highland Construction and Restoration is here to help. Highland has been providing quality restoration and construction services in southeastern North Carolina since 1981. More
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Storm damage restoration (1288)
Water damage restoration (1288)
Whole house remodel (1288)
Fire damage restoration (1287)
Custom home (3)
Home for sale (3)
New home (3)
Historic restoration (1)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Highland Construction relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Highland Construction in Fayetteville, NC; Raeford, NC; Hope Mills, NC; Spring Lake, NC; Lumberton, NC; Jacksonville, NC; Southern Pines, NC; Linden, NC; Cameron, NC; Lillington, NC; and 83 other cities in North Carolina, Tennessee and Virginia.
In this report, Highland Construction has published a summary of the customer feedback they've received since they joined GuildQuality in May 2013. In that time, 682 out of 1,299 customers (53%) responded to a GuildQuality satisfaction survey, with the most recent response in March 2018.
Highland Construction is a candidate for a 2018 Guildmaster Award.
The Guildmaster Awards recognize exemplary service among home builders, remodelers,
developers, and home services contractors.
to review this year's qualifications.
To be eligible for consideration, Highland Construction must survey all of their customers.
If you are a recent customer of Highland Construction and have not yet received a customer satisfaction survey, please let us know. We need your feedback in order to conduct a thorough review of Highland Construction's application.
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