The roofing is high quality and comes with an outstanding warranty. It was installed quickly, within five days. The crew cleaned up every night and did an excellent job. Overall, it was a good experience

The first experience with HPH was impressive. It was not a hard sell situation, just the facts. From the first visit to completion of the project, everything and everyone was professional. I was particularly impressed with the crew who replaced my roof. They took care to make sure I was informed of everything happening and the clean up after each day was meticulous. Every nail was picked up and the yard was left in better condition than when they started. After the completion of the project you would never have known anyone was even there!

Long story short: I usually dismiss "door-to-door" solicitations. Our gated community's strongly-emphasized-rules discourage that activity. I try to do my part.
O/a 6/25/2025, after about 3 or 4 such door-to-door solicitations in the previous month or so, I thought I nicely engaged (I believe his name is "Tom" (could be wrong), in inquiring conversation that led me to agreeing to have two men come to our house the next day.
Andrew Jenkins and Rich Smith arrived at the appointed time of 10:00 AM the next day. My wife and I had a very informative, cordial and worthwhile conversation. We were extremely satisfied and did not feel "coerced" into the decision we made to have our roof replaced.
"Tom", Andrew and Rich represented HPH to the utmost degree in courtesy, appearance, demeanor and professionalism and then some. That is what we recognized at the first "meeting at the door" and throughout the entire project.

It wasn’t easy to communicate with the crew when only one spoke English. He (Manuel) was very courteous and answered all my questions. I wasn’t able to get on the roof so I can only hope that everything is perfect.

We love the product and that one company handled the roof, skylights, and gutters, very convenient. There are however a couple key issues around communication, quality of install, and clean up (see other comments) that keep me from giving you 5 stars.

I specifically said I did not want the eyebrows. I got them anyway. I ask about the weather, and was assured they monitored the weather closely. If it looked like rain they would be sure to cover everything so it would not be a problem. I ended up with a small lake in my dining room. When I said I was concerned about water damage, they said they would send someone to check it out. It was the very person that allowed it to happen that checked it out. Not a real neutral person. Final inspection was again the same person in charge of installation. I wouldn't expect him to find fault. All in all, I did not feel like the job was handled very professionally..

There was lots of communication. I felt very informed through the whole process.

Professional yet friendly.

Absolutely. The work looks great.

The end result looks very nice. As time passed going through the summer the heat from the day and cool from the evening I continued to hear popping and cracking noises. Like it was expanding or shrinking. This started after the siding was put on in June, it still makes loud popping noises during the night. Also my outside faucet was never reattached to the house, it’s loose and I have to hang onto it when I turn the water on. I think I would not put H plank on my house again. I share this information when people ask me if I like it.

1. I have a detached garage, and needs finishing, I was told it was getting finished and ended not being done. 2. The contractors cut the wires on the satellite dish and threw in the garbage. 3. a window came out when taking the old siding off. 4. one side of the garage under the eves didn't get done with siding. 5. under the front door cover didn't get done.

Mistakes were made, and only fixed when I said something. Damage to two areas of house, part of the work that was promised was not done until I reported it to David.

I will not recommend this company as they did not complete the job themselves and tried to charge me any extra $5670 for lead paint removal that was not performed.

I was very impressed with how quickly they did it. They left the yard fine. I only had one problem. When they removed the siding to put the new siding on something happen with cable connections. I had no television or phones for a couple of weeks. It's not exactly their fault. The equipment and cable and everything is 35 years old.

I would not refer anyone to High Performance Homes.

They are professional, but they seem to be sales pitch heavy. They apply a bit of fear tactic and are a bit too pushy. The only reason I would recommend them is that the materials are good. They are a little on the pricey side.

Yes, I am likely to recommend them with a reminder of the problems that I had.

I love my new roof.

They were professional. I appreciated the way they managed their different jobs. They were able to problem-solve well.

I had a leak because of the gutter engineering. They made sure I would not have that leak again.

The whole experience was seamless and with great quality.

Their guy who came out and reviewed our home was very professional. He reviewed all the options with us, and explained the different between the roofing and shingle styles to us to help us make a decision. The crew was professional. They came in and worked hard all day long. They cleaned up the end of each day, and were just amazing. We were super happy with the way everything turned out. The roof looks great and we love it.

I would not trust the sales agent.

I would never recommend someone that uses high pressured sales techniques.

They left the gutter on my garage a little short, so there was an opening between the gutter and the wood. I called them back out, and they patched it, so I had to call them back. The lady I spoke with was always very helpful. She sent the crew again, and they replaced the gutter and everything is fine. When they removed the old roof, there were a lot of nails. They cleaned the best they could, but there were some nails left in the driveway. I recommend that customers inspect the driveway and check for extra nails.