Hays & Sons Complete Restoration is a full service restoration and reconstruction company that has built its reputation on one thing…the customer. After more than twenty-five years in the business, we understand the emotional turmoil, stress and frustration our customer’s face during their time of crisis. More
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Water damage restoration (3645)
Fire damage restoration (3644)
Historic restoration (3644)
Storm damage restoration (3644)
Tree damage restoration (3644)
Gutter protection (1)
Replacement roof (1)
Roof repair (1)
Seamless gutters (1)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Hays & Sons relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Hays & Sons in Indianapolis, IN; Cincinnati, OH; Lafayette, IN; Fort Wayne, IN; Carmel, IN; Fishers, IN; Greenwood, IN; West Lafayette, IN; Noblesville, IN; Bloomington, IN; and 404 other cities in Indiana, Ohio, Illinois, Kentucky, Michigan, and 1 other state.
In this report, Hays & Sons has published a summary of the customer feedback they've received since they joined GuildQuality in April 2013. In that time, 1,915 out of 3,727 customers (51%) responded to a GuildQuality satisfaction survey, with the most recent response in May 2017.
Thanks for letting us know that this comment may be inappropriate. A member of our team will review the comment.