Window & door replacement (1943)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, HOME PERFORMANCE ALLIANCE relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of HOME PERFORMANCE ALLIANCE in Tampa, FL; Sarasota, FL; Port Charlotte, FL; Cape Coral, FL; Venice, FL; Spring Hill, FL; Palm Harbor, FL; Bradenton, FL; Valrico, FL; Brandon, FL; and 129 other cities in Florida and Georgia.
In this report, HOME PERFORMANCE ALLIANCE has published a summary of the customer feedback they've received since they joined GuildQuality in July 2013. In that time, 695 out of 1,956 customers (36%) responded to a GuildQuality satisfaction survey, with the most recent response in September 2018.
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