For years, Gold Standard Restorations has been the premier choice for general and roofing contractors for our area residents. Our reputation for high quality work, reliability and dependability has earned us trust from each community we serve. As a locally owned and operated company, you can be sure that we will go out of our way to treat you like family. More
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Owens Corning (50)
Storm damage restoration (42)
Exterior painting (1)
Garage door (1)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Gold Standard Restorations relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Gold Standard Restorations in Mchenry, IL; Grayslake, IL; Gurnee, IL; Wonder Lake, IL; Lake Villa, IL; Lake In The Hills, IL; West Chicago, IL; Crystal Lake, IL; Bartlett, IL; Vernon Hills, IL; and 28 other cities in Illinois.
In this report, Gold Standard Restorations has published a summary of the customer feedback they've received since they joined GuildQuality in February 2016. In that time, 28 out of 71 customers (39%) responded to a GuildQuality satisfaction survey, with the most recent response in August 2017.
Gold Standard Restorations surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Gold Standard Restorations customer, and if Gold Standard Restorations completed work for you after February of 2016 but you haven't yet received a survey, please let us know.
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