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Gold Standard Restorations

39 ratings
1000 N McLean Blvd, Elgin, IL 60123(847) 559-0776
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About this company

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Gold Standard Restorations

For years, Gold Standard Restorations has been the premier choice for general and roofing contractors for our area residents. Our reputation for high quality work, reliability and dependability has earned us trust from each community we serve. As a locally owned and operated company, you can be sure that we will go out of our way to treat you like family. More

GuildQuality Member
Guildmember
Since 2016
Feedback Milestone
2-Year Anniversary
2018 - See more

Types of work

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Roof (121)

Owens Corning (107)

Storm damage restoration (99)

Gutters (15)

Projects

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Most helpful reviews & comments

What is this?

What is this?

We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.

Comments

In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.

Reviews

Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.

Learn more about reviews and comments.
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Gold Standard Restorations

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The work was done with expertise and skill. The company communicated with the insurance company effectively and made the process of payments happen more easily and more quickly.
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    Extremely satisfied with the work done. The work crew was outstanding. If I ever need a roof again, they will be the first I call.
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    Drew has been excellent keeping in touch and being flexible with my travel schedule. He also worked to get us the best replacements through our insurance and took care of the details to minimize my involvement.
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    The job done on schedule, the materials were as promised, and the job site was kept tidy.
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    • Gold Standard Restorations

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    My husband and I had a bad experience with the first contractor, and the owner came out right away, fixed the problem, and put another contractor on the job. They met our strict deadline and did everything that I asked.
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    It was bad customer service. It was the worst experience in any purchase I have ever made.
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    They have not finished the job and it has been 2 months now
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    Gold Standard Restoration did a great job! Tony was awesome! He worked with our insurance to get our roof and gutters replaced. We had damage from hail, and they were here with our insurance adjuster to make sure we were able to get all the damage repaired. Tony kept a close eye on the progress. He was...
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    Our subdivision was hit by the Jul-17 hail storm that swept through Elk Grove Village. We had what I thought was minor damage so I waited a few weeks to see who was doing work in my neighborhood. There were about 4 or 5 companies that seemed to get most of the work. I had some neighbors recommend...

    Response from Gold Standard Restorations

    May 01, 2018
    We appreciate your business and the time you took to write such an amazing review. Thank you for your consideration and future referrals!
    • Gold Standard Restorations

    Review by

    The salesman and the installers were phenomenal. I was super satisfied with their professionalism.
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    Affiliations

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    • GuildQuality

    More about Gold Standard Restorations

    As a GuildQuality Guildmember, Gold Standard Restorations relies on our customer surveying to help them deliver an exceptional customer experience.

    We have surveyed customers on behalf of Gold Standard Restorations in Mchenry, IL; Antioch, IL; Lindenhurst, IL; Gurnee, IL; Crystal Lake, IL; Spring Grove, IL; Grayslake, IL; Algonquin, IL; Mundelein, IL; Elk Grove Vlg, IL; and 46 other cities in Illinois and Wisconsin.

    In this report, Gold Standard Restorations has published a summary of the customer feedback they've received since they joined GuildQuality in February 2016. In that time, 47 out of 128 customers (37%) responded to a GuildQuality satisfaction survey, with the most recent response in September 2018.

    Gold Standard Restorations surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.

    If you are a Gold Standard Restorations customer, and if Gold Standard Restorations completed work for you after February of 2016 but you haven't yet received a survey, please let us know.

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