Freeman General Contracting is a family owned and operated general contracting company. We specialize in roofing and commercial renovatons. We serve east central Illinois and west central Indiana areas. Our goal is to be the general contractor of choice through our pledge to maintain the highest quality of standards and workmanship. Give us a call today to begin your next project!
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Owens Corning (239)
Replacement roof (238)
Roof repair (238)
Fire damage restoration (91)
Storm damage restoration (91)
Water damage & mold remediation (91)
Tree damage restoration (47)
Historic restoration (46)
Commercial roof (44)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Freeman General Contracting relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Freeman General Contracting in Danville, IL; Catlin, IL; Westville, IL; Oakwood, IL; Georgetown, IL; Tilton, IL; Potomac, IL; St. Joseph, IL; Covington, IN; Champaign, IL; and 29 other cities in Illinois, Indiana and Iowa.
In this report, Freeman General Contracting has published a summary of the customer feedback they've received since they joined GuildQuality in September 2017. In that time, 196 out of 330 customers (59%) responded to a GuildQuality satisfaction survey, with the most recent response in September 2019.
Freeman General Contracting surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Freeman General Contracting customer, and if Freeman General Contracting completed work for you after September of 2017 but you haven't yet received a survey, please let us know.
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