Five Star Improvements
Customer feedback report for

Five Star Improvements

Five Star Improvements

Five Star Improvements, Inc, in Rochester, NY, takes pride in making homes look and feel like new again. We are a Preferred Roofing Contractor with Owens Corning and VIP vinyl siding installer with Vytec a Certainteed Company. Five Star Owens Corning Platinum Preferred Contractor Improvements was established in 2005 and is already one of Rochester’s top home remodeling companies. Show more

Five Star Improvements, Inc, in Rochester, NY, takes pride in making homes look and feel like new again. We are a Preferred Roofing Contractor with Owens Corning and VIP vinyl siding installer with Vytec a Certainteed Company. Five Star Owens Corning Platinum Preferred Contractor Improvements was established in 2005 and is already one of Rochester’s top home remodeling companies.

When you contract for home improvement services, you want a contractor you can trust—someone with experience—a history of excellence and a commitment to being there when you need them. You need a home improvement contractor like Five Star Improvements, Inc for your next replacement windows, roofing, siding and ventilation project.
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Types of work

Roofers 347
Siding 166
Windows 166
Owens Corning 148
General repairs 3
Renovations 2
Appliance upgrades 1
Kitchen remodeling 1
Countertops & stone - custom 1
Cabinets - custom 1
Interior painting 1
Drywall 1
Roof repair 1
Gutter protection 1
Replacement roof 1
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GuildQuality surveys

This page contains customer feedback collected by GuildQuality using impartial third party surveys. Learn more
GuildMember since 2016
Guildmember since 2016
Feedback Milestone
4-Year Anniversary 2020
Feedback Milestone
10 Consecutive Great Reviews 2019
Feedback Milestone
3-Year Anniversary 2019
Feedback Milestone
2-Year Anniversary 2018
Feedback Milestone
5 Consecutive Great Reviews 2017
Feedback Milestone
1-Year Anniversary 2017
Feedback Milestone
10 Consecutive Great Reviews 2016
Feedback Milestone
5 Consecutive Great Reviews 2014
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Of 463 customers surveyed, 196 responded
Sales Knowledge
The Five Star Improvements salesperson was knowledgeable and helpful regarding my project.
98%
Appointments & Meetings
Five Star Improvements showed up on time for appointments and meetings.
98%
Contractor Knowledge
Five Star Improvements was knowledgeable and helpful regarding my project.
95%
Quality Of Materials
I am satisfied with the quality of materials used.
95%
Value Received
I feel I received a fair value for my money.
94%
Quality Of Workmanship
I am satisfied with the quality of the workmanship.
92%
Professional & Organized
Five Star Improvements was professional and organized.
89%
Clean & Safe
The job site is kept clean and safe.
88%
Installation Crew
The Five Star Improvements installation crew was organized and professional.
88%
Value
I received a fair value for my money.
88%
Schedule
Five Star Improvements adhered to our agreed upon schedule.
86%
Likely To Recommend
I am likely to recommend Five Star Improvements to a friend.
85%
Communication
Five Star Improvements communicated with me effectively.
84%

Of 463 customers surveyed, 196 responded What does this data mean?
All project locations are approximate
Of 196 respondents, 162 left a review
4.5
125 of 141 would recommend
106
19
4
5
7
No rating
21
How are reviews verified?

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GuildQuality

Customer feedback report

The feedback presented on this page was collected by GuildQuality from Verified customers of Five Star Improvements using our impartial third party survey process. To learn more about GuildQuality and our survey process visit www.guildquality.com

Five Star Improvements

145 Norris Dr.,
Rochester, NY
www.fivestarimprovements.com (585) 256-1844