When it’s something you own, when it’s something you’ve worked hard to earn, you only want to make it better with the best materials and the best craftsmanship. Whether it’s your home or business, get back what you put into your investment with help from First American Roofing and Siding. You’ll get the best products with the best warranties installed by the best team of roofers in the area from a locally owned, independent company. More
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.
Learn more about the feedback published on this page.We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.
Learn more about reviews and comments.As a GuildQuality Guildmember, First American Roofing & Siding relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of First American Roofing & Siding in La Crosse, WI; Holmen, WI; Onalaska, WI; West Salem, WI; La Crescent, MN; Bangor, WI; Sparta, WI; and Viroqua, WI.
In this report, First American Roofing & Siding has published a summary of the customer feedback they've received since they joined GuildQuality in June 2017. In that time, 10 out of 22 customers (45%) responded to a GuildQuality satisfaction survey, with the most recent response in February 2017.
First American Roofing & Siding surveys all of their customers with the following exceptions:
Customers receive a brief survey shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a First American Roofing & Siding customer, if your project doesn't match the above exceptions, and if First American Roofing & Siding completed work for you after June of 2017 but you haven't yet received a survey, please let us know.
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