Welcome to Ferris Home Improvements — a local Wilmington Delaware home improvement company you can trust. Voted Delaware’s #1 Home Improvement Company in 2012, 2013, 2014, 2015, 2016 & 2017 by the Wilmington Delaware News Journal Readers’ Choice Awards, our family-owned and operated business boasts excellent customer service and craftsmanship. We specialize in roofing, windows, siding, decks, kitchens and bathrooms. Each year, we serve thousands of residential and commercial customers throughout the Wilmington Delaware metro area, including Delaware, Maryland, Pennsylvania, and southern New Jersey.
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Replacement roof (275)
Roof repair (275)
Owens Corning (41)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Ferris Home Improvements relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Ferris Home Improvements in Wilmington, DE; Newark, DE; Bear, DE; Middletown, DE; New Castle, DE; Hockessin, DE; Elkton, MD; Avondale, PA; Claymont, DE; Dover, DE; and 20 other cities in Pennsylvania, Delaware, Maryland and New Jersey.
In this report, Ferris Home Improvements has published a summary of the customer feedback they've received since they joined GuildQuality in May 2017. In that time, 140 out of 315 customers (44%) responded to a GuildQuality satisfaction survey, with the most recent response in March 2018.
Ferris Home Improvements surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Ferris Home Improvements customer, and if Ferris Home Improvements completed work for you after May of 2017 but you haven't yet received a survey, please let us know.
Ferris Home Improvements is a candidate for a 2018 Guildmaster Award.
The Guildmaster Awards recognize exemplary service among home builders, remodelers,
developers, and home services contractors.
to review this year's qualifications.
To be eligible for consideration, Ferris Home Improvements must survey all of their customers.
If you are a recent customer of Ferris Home Improvements and have not yet received a customer satisfaction survey, please let us know. We need your feedback in order to conduct a thorough review of Ferris Home Improvements's application.
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