Custom Decks is an award-winning deck builder that specializes in customizing beautiful outdoor living spaces. If you want a custom-built space for your home where you can make new memories with your family and friends, we have the products and experience to fully exceed your expectations. Our commitment to offering only the highest quality outdoor living products and service to our customers has earned us many accolades, including an A+ rating with the Better Business Bureau. More
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Custom Decks relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Custom Decks in Centennial, CO; Aurora, CO; Littleton, CO; Parker, CO; Denver, CO; Issaquah, WA; Castle Rock, CO; Bellevue, WA; Englewood, CO; Everett, WA; and 9 other cities in Colorado and Washington.
In this report, Custom Decks has published a summary of the customer feedback they've received since they joined GuildQuality in April 2018. In that time, 29 out of 43 customers (67%) responded to a GuildQuality satisfaction survey, with the most recent response in May 2018.
Custom Decks surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Custom Decks customer, and if Custom Decks completed work for you after April of 2018 but you haven't yet received a survey, please let us know.
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