At Crown Builders, we treat your home as if it were our own. Since 1991, Crown Builders has satisfied over 12,000 customers in the Charlotte region. Our pricing averages 30% less than industry standards due to the fact that 70% of our business comes from referrals. This virtually eliminates our advertising costs. At Crown Builders, quality workmanship is our main focus, and to back it up we offer a lifetime guarantee on most installations. More
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
James Hardie (370)
Replacement roof (2)
Gutter installation (1)
Vinyl siding (1)
Window & door replacement (1)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Crown Builders relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Crown Builders in Charlotte, NC; Huntersville, NC; Matthews, NC; Fort Mill, SC; Mooresville, NC; Cornelius, NC; Denver, NC; Concord, NC; Monroe, NC; Waxhaw, NC; and 29 other cities in North Carolina and South Carolina.
In this report, Crown Builders has published a summary of the customer feedback they've received since they joined GuildQuality in February 2016. In that time, 236 out of 418 customers (56%) responded to a GuildQuality satisfaction survey, with the most recent response in November 2018.
If you are a Crown Builders customer, and if Crown Builders completed work for you after February of 2016 but you haven't yet received a survey, please let us know.
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