We started Coconut Grove Construction Corp because we discovered that quality, professional services with reliable, honest and competent personnel were difficult to find. We felt that if we made the commitment to provide reliable communications, professional service and quality work for a fair price that we would be rewarded with a successful and satisfying business. That philosophy has rewarded us a tremendous 80 - 90% of our business coming from referrals and repeat customers.
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Coconut Grove Construction Corp relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Coconut Grove Construction Corp in Fort Myers, FL; Estero, FL; Sanibel, FL; N Fort Myers, FL; Cape Coral, FL; Bonita Springs, FL; North Fort Myers, FL; and N Ft Myers, FL.
In this report, Coconut Grove Construction Corp has published a summary of the customer feedback they've received since they joined GuildQuality in June 2016. In that time, 8 out of 17 customers (47%) responded to a GuildQuality satisfaction survey, with the most recent response in April 2018.
Coconut Grove Construction Corp surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Coconut Grove Construction Corp customer, and if Coconut Grove Construction Corp completed work for you after June of 2016 but you haven't yet received a survey, please let us know.
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