Carolinas Home Pros is a locally owned, family operated, full service home improvement company located in Charlotte, Hickory and Troutman, North Carolina. Since we are family operated, we do not have the large overhead like most other companies. This means we can offer better quality products and better installation procedures at fair and reasonable prices. Carolinas Home Pros is a fully accredited member of the Better Business Bureau.
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
James Hardie (27)
Replacement windows (1)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Carolinas Home Pros relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Carolinas Home Pros in Charlotte, NC; Huntersville, NC; Mint Hill, NC; Mooresville, NC; Matthews, NC; Gastonia, NC; Concord, NC; Clover, SC; Winston Salem, NC; Vale, NC; and 7 other cities in North Carolina.
In this report, Carolinas Home Pros has published a summary of the customer feedback they've received since they joined GuildQuality in September 2016. In that time, 39 out of 53 customers (74%) responded to a GuildQuality satisfaction survey, with the most recent response in May 2017.
If you are a Carolinas Home Pros customer, and if Carolinas Home Pros completed work for you after September of 2016 but you haven't yet received a survey, please let us know.
Thanks for letting us know that this comment may be inappropriate. A member of our team will review the comment.