Capitol Window and Door has been in business since 1956 and has always been a closely held family business. We strongly believe in supplying a high-quality product that gives customers years of trouble-free service, in providing unmatched levels of customer service and in taking advantage of the latest technology in the window industry. More
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Entry doors (20)
Exterior remodel (20)
Replacement windows (20)
Windows & doors (20)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Capitol Window and Door relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Capitol Window and Door in Bowling Green, KY; Alvaton, KY; Glasgow, KY; Scottsville, KY; Smiths Grove, KY; Franklin, KY; Morgantown, KY; Brownsville, KY; Oakland, KY; Auburn, KY; and 7 other cities in Kentucky, Tennessee and Florida.
In this report, Capitol Window and Door has published a summary of the customer feedback they've received since they joined GuildQuality in June 2015. In that time, 130 out of 179 customers (73%) responded to a GuildQuality satisfaction survey, with the most recent response in August 2017.
Capitol Window and Door surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Capitol Window and Door customer, and if Capitol Window and Door completed work for you after June of 2015 but you haven't yet received a survey, please let us know.
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