Arvidson Pools & Spas has been a family owned and operated business since 1958. Now involving the third generation of Arvidson descendants - the family tradition of personal integrity and quality results continues today. A knowledgeable and competent staff of swimming pool, hot tub, and residential water treatment professionals are committed to providing exceptional customer service and value to our customers. In fact our Company Mission Statement reflects this commitment: "We will strive to build trust and create happy customers with high quality products, fair prices, and friendly dependable service." More
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Pool design & construction (261)
Pool remodel/renovation (257)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Arvidson Pools & Spas relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Arvidson Pools & Spas in Crystal Lake, IL; St. Charles, IL; Mchenry, IL; Barrington, IL; Cary, IL; Woodstock, IL; Geneva, IL; Algonquin, IL; Arlington Heights, IL; Lakewood, IL; and 64 other cities in Illinois and Wisconsin.
In this report, Arvidson Pools & Spas has published a summary of the customer feedback they've received since they joined GuildQuality in December 2013. In that time, 128 out of 292 customers (44%) responded to a GuildQuality satisfaction survey, with the most recent response in June 2019.
If you are a Arvidson Pools & Spas customer, and if Arvidson Pools & Spas completed work for you after December of 2013 but you haven't yet received a survey, please let us know.
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