Efficient and professional

Reinstall Leaf Filters properly

Very professional and well organized- enabling a great experience

The salesperson told me that at most my out-of-pocket cost would be $800, and he would attempt to get it down to $400.00. Of course, he didn't put that "promise" into the contract, and later on, he conveniently wouldn't "remember" making such a statement. In fact, on the very day of his "promise," I texted my son and daughter-in-law: "Our only out-of-pocket is estimated to just be $800, even though our deductible is $2,500. The roofer wants me to be listed on their reference page." My son told me that he and his wife need a good roofer, and I told him to wait and I'll let him know how AmeriPro performed. (Glad I told him to wait!)
AmeriPro used subcontractors who were quite inefficient and unskilled. There were so many problems with the roofing and flashing, that it took 4 months for it to get finished, and I still have zero confidence that the roof was installed correctly.
During the time that I kept finding problems with the roofing and flashing work, the salesperson just kept feeding me a line of lies, espousing that the roofers installed things right -- even though I had pictures that clearly showed otherwise. Eventually, I had to be in contact with Ameripro's corporate office to get the Overland Park AmeriPro team to address all the errors.
Working with AmeriPro Roofing was exceptionally frustrating experience. I would never recommend the Overland Park, Kansas AmeriPro team.

I didn't think I could get a new roof for free, you guys rock!

very disturbed about the services

I not sure that I would, at this time

Poor customer service, Joel didn't show up on multiple appointments,he called and asked for the final payment when I had already gave him the final payment, he lost my check and I had to put a stop payment on it through my bank, the communication between the workers and Joel was poor because he called asking for final payment when my gutters and down spouts were not done.

Explained the process well. Showed up on time and completed the project as promised. Answered all questions as needed.

No

Never again will I allow anyone I know to do business with a company so shady

They were excellent to work with because Joey Philips walked us through the entire process from beginning to end and follow through on the quality and satisfaction afterwards.

There is no communication about when things happen just about payments

Lack of communication

Maybe it is not their fault that they hire workers who don't know what they're doing. Maybe it is not their fault that their accountant doesn't know how to add up cost properly. Maybe it's not their fault that they're collecting department sends me threatening letters to put a liens on my home because my insurance company is late paying them. Maybe it is their fault and they are just a unorganized company that puts on the best show to get you to sign a contract and then everything else is subpar.

It was great. We had one issue, but they took care of it right away.

I am not likely to recommend them. If they were timely and responsive, and if communication was better, and if problems were addressed as they arose that would be better and that is what they should do. Quite frankly, if I were a man, they would have responded to me some time ago. They shouldn't underestimate me.

We had a great experience getting a new roof from this company! They were professional, did a great job with installation (including cleaning up all the nails), and really helped with a difficult insurance situation before the roof was approved. Based on our experience I'd recommend this company.

American Dream is a very honest and very efficient and carin there commitment to communicate and do a quality job for their customers! We have used them twice and are totally happy with American Dream. Thank you.

Overall I was very pleased with the quality of roofing materials and the workmanship. The project was completed in a timely manner and everything was cleaned up before they left.

The wrong shingles arrived but when I mentioned the problem they were changed out the next day. Felt good knowing that any problems I had would be solved quickly and efficiently.

New roof looks very good, I’m happy with it.

They did a great job and I would definitely recommend them to my neighbors and friends.

Our sales rep quit before job was complete. Then it failed inspection and had to be repaired. Then there were hundreds of nails left in our front and back yards. Then the rep was rude when we were recently contacted. I would never wish this for my worst enemy! Customer no_service prevails here. They are a very fractured company. We were misled to think their payment had been completed.

The work was done well. The quality was fine, but there was a lot of lacking with the communication.