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American Dream Home Improvement

506 ratings
3040 S. Finley Ave Suite 200, Downers Grove, IL 60515(833) 223-4462
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About this company

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American Dream Home Improvement

SPECIALIZES IN ASSESSING STORM DAMAGE TO YOUR ROOF, SIDING, AND GUTTERS CAUSED BY WIND AND HAIL. More

GuildQuality Member
Guildmember
Since 2014
Feedback Milestone
10 Consecutive Great Reviews
2018 - See more

Types of work

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Gutters (2022)

Roof (2022)

Siding (2022)

Projects

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  • All Projects
  • ONLY:
  • Reviews
All project locations are approximate

Help Wanted

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Sales Manager: Apprentice for Head of Office
Full-time employee
Downers Grove, IL
B2C Sales, B2B Sales, Sales Management, +1 skillname, 
Updated: Apr 10, 2018
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Most helpful reviews & comments

What is this?

What is this?

We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.

Comments

In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.

Reviews

Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.

Learn more about reviews and comments.
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American Dream Home Improvement

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    • American Dream Home Improvement

    Review by

    My experience began with a knock on the door. The salesman was very professional, courteous and informative. Rick met the adjuster here during the inspection to point out the damage that he had seen. I believe he was instrumental in getting the claim filed and approved quickly and easily. He kept...
    • American Dream Home Improvement

    Review by

    The company did a great job and I am very thankful that they were able to help us. We dealt with another company that only wanted our money, but American Dream Home Improvement was different. They always helped us.
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    • American Dream Home Improvement

    Review by

    I have recommended the company several times. They provide great service and quality work.
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    • American Dream Home Improvement

    Review by

    I think they are an excellent company! The advocate they have Jennifer is absolutely wonderful, and the gentleman that dealt with my insurance company. The staff was excellent!
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    • American Dream Home Improvement

    Review by

    I AM VERY SATISFIED WITH THE WORK THEY HAVE DONE, VERY PROFESSIONAL, GOOD SERVICE AND RESPECTFUL. I WILL CALL THEM AGAIN IF I NEED TO WITHOUT THINKING IT TWICE. I STRONGLY RECOMMEND IT.
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    • American Dream Home Improvement

    Review by

    American Dream Home Improvement did a great job and my family was very pleased with the customer service.
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    • American Dream Home Improvement

    Review by

    They were professional and I am very pleased with the outcome.
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    • American Dream Home Improvement

    Review by

    I felt like my insurance was overcharged.

    Response from American Dream Home Improvement

    Apr 17, 2018
    Larry and Shirley, we appreciate the feedback that you have provided us, however there appears to be some confusion regarding how our billing process works. As our Representatives explained during previous conversations, the insurance company’s adjuster sets the pricing for the approved work when they perform their inspection of the home. Our company works off the estimate provided by the insurance company, and ensures that the work we perform is properly paid for. We apologize if there was any confusion regarding this process or how it was explained to you. If you have any additional comments or concerns, please feel free to email us at contactus@adhi4u.com.
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    • American Dream Home Improvement

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    I wasn't home at the time when they installed the roof so they didn't have access to the house. They couldn't get into the attic to fix some bathroom vents.They went a for a month before I found them on my own that the bathroom vents were not connected.
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    Affiliations

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    • GuildQuality
    • Owens Corning Platinum Preferred Contractor

    More about American Dream Home Improvement

    As a GuildQuality Guildmember, American Dream Home Improvement relies on our customer surveying to help them deliver an exceptional customer experience.

    We have surveyed customers on behalf of American Dream Home Improvement in Fishers, IN; Columbus, OH; Denver, CO; Charlotte, NC; Lafayette, IN; Elizabethtown, KY; Carmel, IN; Muscatine, IA; Saint Louis, MO; Anderson, IN; and 296 other cities in Illinois, Colorado, Nebraska, Kentucky, Indiana, and 8 other states.

    In this report, American Dream Home Improvement has published a summary of the customer feedback they've received in the past 12 months. In that time, 645 out of 1,513 customers (43%) responded to a GuildQuality satisfaction survey, with the most recent response in May 2018.

    American Dream Home Improvement surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.

    If you are a American Dream Home Improvement customer, and if American Dream Home Improvement completed work for you after May of 2017 but you haven't yet received a survey, please let us know.

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