Water damage restoration (106)
Fire damage restoration (17)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, 911 Restoration - NJ relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of 911 Restoration - NJ in Philadelphia, PA; East Brunswick, NJ; New York, NY; Trenton, NJ; Staten Island, NY; Phila, PA; Bridgewater, NJ; Cherry Hill, NJ; Wayne, NJ; Jackson, NJ; and 177 other cities in New Jersey, Pennsylvania, Texas, California and Connecticut.
In this report, 911 Restoration - NJ has published a summary of the customer feedback they've received since they joined GuildQuality in December 2018. In that time, 83 out of 299 customers (28%) responded to a GuildQuality satisfaction survey, with the most recent response in January 2019.
911 Restoration - NJ surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a 911 Restoration - NJ customer, and if 911 Restoration - NJ completed work for you after December of 2018 but you haven't yet received a survey, please let us know.
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