Welcom Cabinets
9889 Hwy. 78Ladson, SC 29456(843) 695-0000

Since 2000, Welcom Cabinets has served the Lowcountry and surrounding areas as an exclusive dealer for Wellborn Cabinet. At Welcom Cabinets, we take pride in our ability and dedication to giving you the kitchen, bath, or closet of your dreams while accommodating any budget. (more)


Customer Feedback Summary

Of 156 customers surveyed, 134 responded (86%)
Expertise
94%
Employees & Subcontractors
95%
Clean & Safe
98%
Construction Quality
92%
Value
94%

Map of Recent Work

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Reviews & Comments

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  • review
    Boyd W.
    Mt. Pleasant, SC
    Apr 14, 2014
    Welcom Cabinets

    We had been wanting to remodel our kitchen for several years. After sharing my wife's desire on a layout, Welcom immediately presented us with a design totally to our specifications. The cabinets are beautiful and the kitchen functions exactly as my wife had envisioned it would. The work was completed on schedule and we could not be happier! We approved the design, selected all components and cabinets were ordered. Three weeks from delivery of the cabinets, we were finished on schedule and on budget. The end product is perfect!

  • comment
    Area Of Satisfaction
    Mt. Pleasant, SC
    Apr 09, 2014

    By understanding what we wanted and engineering it on the spot with the parts that came in from Alabama they were satisfying. They had to do all kinds of adjusting and they did a fabulous job.

  • comment
    Area Of Satisfaction
    Hollywood, SC
    Jan 23, 2014

    I was extremely impressed with all aspect of the business. I was also impressed with the professionalism of all parties involved. I have been spreading the word and showing off my cabinets to all my friends, thanks to the camera on my iPhone. We plan to have you guys come out again to give us a quote on another project. We are not quite ready financially, but would like to have some plans drawn up with a price, and we will gladly pay the $200 or $250 that you require, so when we are ready we know exactly what we are looking at. Of course, we do understand that prices can change if we wait too long after getting a quote. Thanks so much. You guys have a great business.

  • comment
    Lead Source
    Hollywood, SC
    Jan 23, 2014

    I looked online and research reviews, how long the business had been around, etc. As crazy as this is, your website was very attractive and professional so I felt that said something about your company and I made part of my judgment call on that. Once I got into your showroom, I could tell that the company was extremely professional and particular, not to mention, the fact that I got a very prompt call back from Bill Brown, which was also very impressive.

  • review
    Cynthia H.
    Hollywood, SC
    Jan 23, 2014
    Welcom Cabinets

    Thanks for being professional, particular, prompt and having great prices with high quality. My cabinets are so impressive. I give your company a 5 star rating.

  • comment
    Additional Comment
    Summerville, SC
    Jan 22, 2014

    The owner cares about his company and is extremely easy to communicate with. In addition, the owner makes certain that the work meets his standards.

  • comment
    Area Of Satisfaction
    Summerville, SC
    Jan 22, 2014

    I was most satisfied with the crew; They were timely, attentive & provided thorough explanations. John, the owner showed up on most days to inspected the work to make certain it was per his standards. I thought this was extremely professional.

  • review
    John D.
    Summerville, SC
    Jan 22, 2014
    Welcom Cabinets

    This company is not the most expensive nor cheapest. However, they did a great job with my project and made certain that I was a satisfied with the product that I purchased and I would recommend them.

  • comment
    Additional Comment
    Goose Creek, SC
    Jan 15, 2014

    Jimmy and William were awesome and did a great job!

  • comment
    Area Of Satisfaction
    Goose Creek, SC
    Jan 15, 2014

    We were very happy with the entire experience from beginning to end; from the planning of the job with Yves and John, to the demo; prep work, and installation of the floor, cabinets, and countertops.

  • review
    Jody B.
    Goose Creek, SC
    Jan 15, 2014
    Welcom Cabinets

    We contacted several contractors concerning our kitchen renovation but our decision came down to the fact that since we were doing a kitchen renovation, we should go with a company that does kitchens. Other contractors subcontracted work, including the cabinets. Welcom had their own crew and they do cabinets and countertops. They've been at the same location for several years, so we aren't concerned about locating them in the future should the need arise. They worked with us when we told them our available schedules for this project. We would highly recommend Welcom to anyone interested in having their kitchen renovated.

  • comment
    Area Of Satisfaction
    Summerville, SC
    Jan 12, 2014

    The final product is fantastic. Love my new kitchen.

  • comment
    Installation Crew
    Summerville, SC
    Jan 12, 2014

    Always left the job site neat and tidy.

  • comment
    Communication
    Summerville, SC
    Jan 12, 2014

    They always kept me in the loop and never showed up without calling first.

  • comment
    Problem Resolution
    Summerville, SC
    Jan 12, 2014

    Communication was fantastic. If we had a question or concern someone was always willing to provide information.

  • comment
    Salesperson Attentiveness
    Summerville, SC
    Jan 12, 2014

    Bill was very helpful and understood our budget concerns.

  • comment
    Area Of Satisfaction
    Summerville, SC
    Dec 06, 2013

    The whole experience was great. Good people to work with.

  • review
    Jim W.
    Summerville, SC
    Dec 06, 2013
    Welcom Cabinets

    Great experience. Everyone including the installers were very professional. Cabinets are made in USA which was important to us. They also have a good selection of cabinets to choose from.

  • comment
    Additional Comment
    North Charleston, SC, SC
    Oct 10, 2013

    It was a true pleasure to work with Welcom. I appreciate that John and Bill seeked feedback during and after the project and that John came back out 2 weeks after the complition just to follow up and to be sure we were completly satisfied with the quality of their work and the overall experience.

  • comment
    Area Of Satisfaction
    North Charleston, SC, SC
    Oct 10, 2013

    - Customer Service- Pride in Workmanship- Attention to Detail- They Appreciated My Business

More Reviews & Comments

GuildQuality Partner Affiliations

  • Wellborn Authorized Contractor

Affiliations

  • GuildQuality
  • Charleston Trident Home Builders Association
  • Service Magic Approved Member
  • The National Federation of Independent Business
GuildQuality Member
Guildmember
Since 2009
GuildQuality Master Award Winner
Guildmaster Award Winner
2011, 2012, 2013

Types of Work

  • Kitchen remodel (69)
  • Carpentry (10)
  • Bathroom remodel (7)

Recent Activity

  • 4/15/14 Welcom Cabinets received feedback from a customer in Summerville, SC.
  • 4/14/14 Welcom Cabinets received feedback from a customer in Mt. Pleasant, SC.
  • 4/09/14 Welcom Cabinets received feedback from a customer in Mt. Pleasant, SC.
  • 1/23/14 Welcom Cabinets received feedback from a customer in Hollywood, SC.
  • 1/22/14 Welcom Cabinets received feedback from a customer in Summerville, SC.

More about Welcom Cabinets

As a GuildQuality Guildmember, Welcom Cabinets relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Welcom Cabinets in Summerville, SC; Charleston, SC; Goose Creek, SC; North Charleston, SC; Ladson, SC; Moncks Corner, SC; Hanahan, SC; Mount Pleasant, SC; Mt. Pleasant, SC; Mt Pleasant, SC; and 14 other cities in South Carolina..

In this report, Welcom Cabinets has published a summary of the customer feedback they've received since they joined GuildQuality in November 2009. In that time, 134 out of 156 customers (86%) responded to a GuildQuality satisfaction survey, with the most recent response in April 2014.

Welcom Cabinets surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.

If you are a Welcom Cabinets customer, and if Welcom Cabinets completed work for you after November of 2009 but you haven't yet received a survey, please let us know.

If you have had work done by Welcom Cabinets since November of 2009 and have not received a survey, please share your review. Once we receive your feedback, we'll mail you a post card with instructions on how to verify and publish your review. We rely on this verification process to ensure that all feedback published is from actual customers.

Must be a minimum of 25 words. Please add at least 25 more words.

2014 Guildmaster Application

Welcom Cabinets is a candidate for a 2014 Guildmaster Award. The Guildmaster Awards recognize exemplary service among home builders, remodelers, developers, and home services contractors. Click here to review this year's qualifications.

To be eligible for consideration, Welcom Cabinets must survey all of their customers.

If you are a recent customer of Welcom Cabinets and have not yet received a customer satisfaction survey, please let us know. We need your feedback in order to conduct a thorough review of Welcom Cabinets's application.