Thompson Creek is exactly what you've been looking for! (more)
Thompson Creek did an exceptional job from the time I got my initial quote, to the new quote 6 months later, and through the entire process. The customer service was awesome and I have no complaints. Every person I encountered made me feel like they wanted to make sure I was happy and pleased with their service. The windows are great and if I ever need windows again (or when i need a new entry way to the back door) I will certainly give Thompson Creek a call.
Willingness to spned time with us on choosing the design and colors for the doors. Professional behavior of all employees involved.
At first i was hesitant to go with Thompson Creek due to the cost. I did, based on a friends recommendation, and so far I am extremely pleased with the doors that were installed. I suppose the slogan; you get what you pay for; is perfect for my current set of doors. They seal with a nice suction sound and are very pleasing to look at. No more drafts in the house; no more blazing sun heating up the room. The sliding glass doors are great. The service i have received so far has been top notch and i suspect that level of service will continue.
I was most satisfied with the quality of workmanship and quality of product.
We have used them before and was satisfied with their work. When we started looking at who we would hire we thought of them first.
It was a great experience and we're very happy with the results.
The communication was very clear and the contact between each designated worker was very clear and complete. The quality of product is great as well. This is the third installation that they've done for us. We've been very pleased with everything.
They were excellent.
I would like to recognize the guy and the girl who originally came out for their services.
I was most satisfied with the way that the window looks. It is a really nice window with a slight tint.
I would like to get more windows done in the future.
I have seen the company work before at other homes.
I was most satisfied with the quality of the workmanship during my experience with Thompson Creek.
The primary reason I chose Thompson Creek for my project was because of their reputation and better quality of window.
I am most satisfied with the high quality windows from Thompson Creek. Our basement reached 50 degree temperatures this winter and since the installation, there has been a noticeable difference. Now, the basement maintains the same temperature as our main floor.
I chose Thompson Creek after consulting with five other companies regarding this project. Thompson Creek did not have the same tacky sales pitch that other companies presented. Thompson Creek has a great reputation in this area and they came recommended by friends. I liked their products and I thought their prices were a good value for the quality.
We were very satisfied by the professionalism of the staff. The associates who did the installation were professional in their appearance, as well as, their workmanship.
We liked the price that was quoted, the quality of the materials, and we've heard a lot about Thompson Creek via commercials.
Was very satisfied with the quality of work. Windows are great looking and great quality. My install team was one of the best I have ever received for any project.
Everything from beginning to end was done as efficient as any top quality contractor.
As a GuildQuality Guildmember, Thompson Creek Windows relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Thompson Creek Windows in Alexandria, VA; Silver Spring, MD; Baltimore, MD; Washington, DC; Springfield, VA; Bowie, MD; Gaithersburg, MD; Rockville, MD; Columbia, MD; Fairfax, VA; and 463 other cities in Virginia, Maryland, District of Columbia and Ohio..
In this report, Thompson Creek Windows has published a summary of the customer feedback they've received since they joined GuildQuality in July 2009. In that time, 16,908 out of 23,541 customers (72%) responded to a GuildQuality satisfaction survey, with the most recent response in April 2014.
Thompson Creek Windows surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Thompson Creek Windows customer, and if Thompson Creek Windows completed work for you after July of 2009 but you haven't yet received a survey, please let us know.