Thompson Creek is exactly what you've been looking for! (more)
At first i was hesitant to go with Thompson Creek due to the cost. I did, based on a friends recommendation, and so far I am extremely pleased with the doors that were installed. I suppose the slogan; you get what you pay for; is perfect for my current set of doors. They seal with a nice suction sound and are very pleasing to look at. No more drafts in the house; no more blazing sun heating up the room. The sliding glass doors are great. The service i have received so far has been top notch and i suspect that level of service will continue.
I would like to recognize the guy and the girl who originally came out for their services.
I was most satisfied with the way that the window looks. It is a really nice window with a slight tint.
I would like to get more windows done in the future.
I have seen the company work before at other homes.
Was very satisfied with the quality of work. Windows are great looking and great quality. My install team was one of the best I have ever received for any project.
Everything from beginning to end was done as efficient as any top quality contractor.
Quality assurance rep was exceptional!
No everything went perfectly!
Installation was completed on schedule and everything was done very professionally from start to finish.
The project manager had exceptional service. He called before and after the job was completed to keep us informed and to follow up.
I was most satisfied with the sales representative. He walked me through everything and answered all of my questions effectively. Compared to what I saw from other companies I was the most impressed by Thompson Creek.
The primary reason was the entire offer. They were able to bring down the price to fit my budget. With the quality and the cost it was a competitive value compared to others
Sales person, quality of the door and installation.
The instaler's were very professional & completed the replacement job in an outstanding manner.
Brain did a fantastic job describing the product.
Great representation, as well as a great product and warranty.
Thompson Creek stands by their word.
Everything was clean. They did exactly what they said they would do.
I hear their commercials on WTOP.
As a GuildQuality Guildmember, Thompson Creek Windows relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Thompson Creek Windows in Alexandria, VA; Silver Spring, MD; Baltimore, MD; Washington, DC; Springfield, VA; Bowie, MD; Gaithersburg, MD; Rockville, MD; Columbia, MD; Fairfax, VA; and 463 other cities in Virginia, Maryland, District of Columbia and Ohio..
In this report, Thompson Creek Windows has published a summary of the customer feedback they've received since they joined GuildQuality in July 2009. In that time, 16,904 out of 23,541 customers (72%) responded to a GuildQuality satisfaction survey, with the most recent response in April 2014.
Thompson Creek Windows surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Thompson Creek Windows customer, and if Thompson Creek Windows completed work for you after July of 2009 but you haven't yet received a survey, please let us know.