Solar Energy World is the fastest growing solar power systems installer in the area. Headquartered in Elkridge, Maryland, Solar Energy World serves the Maryland and Washington, DC areas. Services include solar electric systems design and installation, and energy efficiency services. More
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.
Solar installation (701)
Energy efficiency upgrades (590)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.
Overall, I am satisfied and happy with my installation, altho it is still very early after completion of the project. There were some issues, but they were fixed satisfactorily. I liked the fact that financing the project was super simple. I feel there should have been more communication and hand-holding...
The installation team was exceptional.
It took them awhile to get the layout right. The guy who was measuring was really bad. If I had not measured myself it would of not been right, and even after my own measurements it still turned out wrong. I was here all day watching and tell them know that I was picky about the appearance of my home...
I was most satisfied with the work crew.
Everyone was courteous, knowledgeable and did their best to provide us with a product that is performing exceptionally well. Our system is ground-mounted, and well placed in an area of our property where it receives the maximum amount of sunlight possible without intruding on the aesthetics of the property....
The install crew did an exceptional job and Brent made the process go smoothly.
Ms Summers, she was very nice.
As a GuildQuality Guildmember, Solar Energy World relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Solar Energy World in Ellicott City, MD; Gaithersburg, MD; Silver Spring, MD; Baltimore, MD; Westminster, MD; Rockville, MD; Glen Burnie, MD; Columbia, MD; Elkridge, MD; Severn, MD; and 227 other cities in Maryland, District of Columbia, Virginia and Delaware.
In this report, Solar Energy World has published a summary of the customer feedback they've received since they joined GuildQuality in January 2012. In that time, 625 out of 963 customers (65%) responded to a GuildQuality satisfaction survey, with the most recent response in May 2016.
Solar Energy World surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Solar Energy World customer, and if Solar Energy World completed work for you after January of 2012 but you haven't yet received a survey, please let us know.
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