Solar Energy World
5681 Main StreetElkridge, MD 21075(866) 856-4580

Solar Energy World is the fastest growing solar power systems installer in the area. Headquartered in Elkridge, Maryland, Solar Energy World serves the Maryland and Washington, DC areas. Services include solar electric systems design and installation, solar hot water (solar thermal), and energy efficiency services, including energy audits. (more)


Customer Feedback Summary

Of 531 customers surveyed, 386 responded (73%)
Clean & Safe
97%
Communication
88%
Employees Professionalism
97%
Problem Resolution
90%
Professional & Organized
93%
Quality Of Materials
99%
Quality Of Workmanship
97%
Sales Knowledge
95%

Map of Recent Work

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Reviews & Comments

63 Ratings
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  • "Area Of Satisfaction" comment from Annapolis, MD
    Aug 09, 2014

    The employees could not have been any more professional and they were very knowledgeable.

    Did you find this helpful? Yes
  • Solar Energy World
    Review by H.A.F. of Annapolis, MD
    Aug 09, 2014

    This company is made-up of employees that could not have been any more professional and they were very knowledgeable as well. A great formula for a service company !!!

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from New Windsor, MD
    Aug 06, 2014

    I was most satisfied with the politeness of everybody. The crew that came out was very polite and nice.

    Did you find this helpful? Yes
  • Solar Energy World
    Review by J.A.S. of Frederick, MD
    Aug 04, 2014

    Overall the experience was good. The workmanship, the quality of the materials and the crews that installed it were top notch. My only advise would be to ask a lot of questions with respect to the product you are purchasing and to get a more detailed breakdown of the individual costs. Other than that, enjoy.

    Did you find this helpful? Yes
  • "Recognize Excellence" comment from Sunderland, MD
    Jul 30, 2014

    I would like to recognize our salesperson, Jack, for his exceptional service.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Mechanicsville, MD
    Jul 28, 2014

    Good price, on time, proffessional

    Did you find this helpful? Yes
  • "Work Done Right" comment from Jefferson, MD
    Jul 25, 2014

    They did have to make one change because the inspector called for it. Everything else was great.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Jefferson, MD
    Jul 25, 2014

    I was satisfied with how Solar Energy World stayed on top of things.

    Did you find this helpful? Yes
  • Solar Energy World
    Review by Selma M. of Beltsville, MD
    Jul 22, 2014

    We can only comment on the work provided by Solar Energy World so far, which is that the work has just been checked and found acceptable. We still have not received a utility bill showing any improvements. However, we hope this will happen soon. We installed solar panels to save energy and money. We hope it will provide both. So far the workers were very professional and gracious, and we would recommend Solar Energy World to others.

    Did you find this helpful? Yes
  • Solar Energy World
    Review by Nishchal S. of Ellicott City, MD
    Jul 03, 2014

    Solar energy world has a great team. They work well to understand and meet their customer's expectations. It was overall good as well as learning experience.

    Did you find this helpful? Yes
  • Solar Energy World
    Review by Steve L. of Preston, MD
    Jul 03, 2014

    The system from Solar Energy World performs exactly as they said it would during the initial pre-sale consultation. I am pleased with the savings on my utility bills and I would recommend them to others.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Woodbine, MD
    Jun 24, 2014

    I am most satisfied that the design phase went well, the installation was excellent, and the system's performance is also excellent.

    Did you find this helpful? Yes
  • Solar Energy World
    Review by Harold G. of Reisterstown, MD
    Jun 24, 2014

    The estimator was professional. The proposal was concise. The estimaor handled all the paperwork and documentation so that it was easy to make a decision. We did not have to worry about the follow through. Due to unfortunate scheduling, the project had to be postponed due to inclement winter weather but once things cleaned up they got on top of things. The project was done neatly in 3 days. They were in and out which is the way I like home projects to be done.

    Did you find this helpful? Yes
  • Solar Energy World
    Review by Charles I. of Riviera Beach, MD
    Jun 12, 2014

    Would recommend Solar Energy World for your home energy system. Very satisfied with the Installation of our system. We currently are exceeding the forecast energy production which is always a plus. Comparing our system to others have found our system to be the most efficient by way of production numbers. With the current Grants and Tax credits has been a great investment. Our last month's Electric Bill was actually a negative, got to love that. Be prepared with patience as there are several points which incurs frustrating wait times. The worst being the final Electrical hookup which was three weeks to replace a meter. Nothing Solar Energy could do but seemed BGE was not eager to get us on line..

    Did you find this helpful? Yes
  • Solar Energy World
    Review by Don M. of Freeland, MD
    Jun 12, 2014

    I spent over 2 years researching the installation of solar panels on my home. I received quotes from several local companies, even investigated installing my own panels. During this time, my brother got a job with Solar City as an installer. My obvious first choice was them for my installation. Their sales representative was both condescending and pushy. He wanted me to lease my panels and had no interest in what I wanted. Enter Jose, my Solar Energy World sales consultant. I use that term, consultant, specifically to describe Jose. He told me about SEW, who they are and what they do. But, then he LISTENED to what I wanted to put on my roof. He respected the time I put into researching my own solar project. He was able to use the information I had acquired after 2 years of research and develop a realistic return on investment. I was treated with respect and an important part of the planning process. Last, I feel that I paid a reasonable price for the system that was installed.Because I was given the option of using recently released equipment to the market, there was a bit of a delay in getting our project started, simply because the solar panels were on backordered (not SEWs fault). Once all the parts had come in, then we had one of the worst winters in the area, so we were delayed again. (not SEWs fault). This led to our preapproved loan expiring. The bank was not willing to loan us the same amount of money they had approved just months earlier. The owner of SEW worked with us to secure funding and was extremely helpful. Even though this situation was extremely frustrating, the team at SEW worked with us to make sure everything stayed on track!Once the installation began, it moved along rather well. During the installation of the first roof section, I noticed that the installers were using feet with a rubber backer. I questioned the team as to why we weren't using a Quick Mount with flashing. They contacted Jose and headquarters. The next day, the feet and rubber pads were removed and every mounting point was flashed and caulked as I asked. From there, installation continued while the electricians did their work. All of the work was done professionally and clean. I have zero complaints about any of the installation!!After the system was installed, I found that all paperwork has been submitted quickly and well documented. I was given a great binder with all of the important documentation and copies of manuals. Jose had my account setup with Enphase so that I could monitor my system and production, just as I requested.Since the installation, BGE has done their part. We've gotten 2 bills that show our net metered usage. We currently have a surplus of about 1200 kWh of electricity. We were able to easily setup our account with the SREC broker and I look forward to the future SREC checks. Overall, I have no regrets with choosing Solar Energy World and installing a solar panel system on my house. I would and have recommended SEW to my friends and family. If you choose SEW, you'll be very happy.Thank you,Don M.Freeland, MD

    Did you find this helpful? Yes
  • Solar Energy World
    Review by N.A.R. of Potomac, MD
    Mar 25, 2014

    Solar Energy World is an excellent company with superb service. They have a very knowledgeable, helpful, and friendly staff. We are extremely happy with our solar system.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Essex, MD
    Mar 24, 2014

    I was most satisfied with them giving a clear indication of what the job would entail.

    Did you find this helpful? Yes
  • Solar Energy World
    Review by John Y. of Laytonsville, MD
    Feb 17, 2014

    My over all experience was very good during the sales, installation and testing phases. I am also marketing the services of S E W to my friends, business owners and neighbors through Yoscak Associates, LLC a 31 year old IT Data Center & Office System Company.

    Did you find this helpful? Yes
  • "Recognize Excellence" comment from Forest Hill, MD
    Feb 03, 2014

    The electrical install team for their determination and the roof installers. I had a great overall experience - but was impressed even with the professionalism and care of the panel install team. Not sure of the gentleman's name - but even the lead foreman on the panel install showed great enthusiasm for his work and cared how we thought.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Forest Hill, MD
    Feb 03, 2014

    The staff handled the install with professionalism, positive attitudes and a willingness to get the job done right the first time.

    Did you find this helpful? Yes
More Reviews & Comments

Affiliations

  • GuildQuality
  • 2012 Qualified Remodeler Top 500
  • Angie's List - 2012 Super Service Award
  • Better Business Bureau
  • ENERGY STAR
  • SunPower Premier Dealer
GuildQuality Member
Guildmember
Since 2012
GuildQuality Master Award Winner
Guildmaster Award Winner
2013, 2014

Types of Work

  • Solar installation (269)
  • Energy efficiency upgrades (158)

Recent Activity

  • 8/21/14 Solar Energy World received feedback from a customer in Silver spring, MD.
  • 8/09/14 Solar Energy World received feedback from a customer in Annapolis, MD.
  • 8/08/14 Solar Energy World received feedback from a customer in CHESAPEAKE BEACH, MD.
  • 8/06/14 Solar Energy World received feedback from a customer in New Windsor, MD.
  • 8/04/14 Solar Energy World received feedback from a customer in Frederick, MD.

More about Solar Energy World

As a GuildQuality Guildmember, Solar Energy World relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Solar Energy World in Gaithersburg, MD; Ellicott City, MD; Baltimore, MD; Silver Spring, MD; Capitol Heights, MD; Washington, DC; Rockville, MD; Westminster, MD; Elkridge, MD; Bowie, MD; and 170 other cities in Maryland, District of Columbia, Virginia and Delaware.

In this report, Solar Energy World has published a summary of the customer feedback they've received since they joined GuildQuality in January 2012. In that time, 386 out of 531 customers (73%) responded to a GuildQuality satisfaction survey, with the most recent response in August 2014.

Solar Energy World surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.

If you are a Solar Energy World customer, and if Solar Energy World completed work for you after January of 2012 but you haven't yet received a survey, please let us know.

If you have had work done by Solar Energy World since January of 2012 and have not received a survey, please share your review. Once we receive your feedback, we'll mail you a post card with instructions on how to verify and publish your review. We rely on this verification process to ensure that all feedback published is from actual customers.

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