Solar Energy World of Elkridge, MD reviews and customer feedback from GuildQuality surveys
Solar Energy World
5681 Main StreetElkridge, MD 21075(866) 856-4580

Solar Energy World is the fastest growing solar power systems installer in the area. Headquartered in Elkridge, Maryland, Solar Energy World serves the Maryland and Washington, DC areas. Services include solar electric systems design and installation, solar hot water (solar thermal), and energy efficiency services, including energy audits. (more)


Customer Feedback Summary

Of 621 customers surveyed, 436 responded (70%)
Clean & Safe
97%
Communication
88%
Employees Professionalism
97%
Problem Resolution
90%
Professional & Organized
93%
Quality Of Materials
99%
Quality Of Workmanship
98%
Sales Knowledge
95%

Map of Recent Work

Reviews & Comments Reviews Only All Projects
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Reviews & Comments

111 Ratings
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  • Solar Energy World
    Review by John G. of Dayton, MD
    Feb 27, 2015

    Our salesperson was extremely knowledgeable and clearly explained the entire process. In understandable terms, he described the technical aspects of how the solar power works for our home and ties into the grid. He then informed us of all the financial incentives and provided the worst-case scenario of how long it will take to break even on our investment. The installation went smoothly and we have thoroughly enjoyed monitoring our power generation every day and the significant financial benefits already reaped.

    Did you find this helpful? Yes
  • Solar Energy World
    Review by Jim W. of Woodbine, MD
    Feb 25, 2015

    Brent Cotton worked with me and he always returned my calls.

    Did you find this helpful? Yes
  • Solar Energy World
    Review by Paul D. of Silver Spring, MD
    Feb 24, 2015

    Jack Bolel was by far the most knowledgeable representative of the four solar installation company representatives I talked with before choosing Solar Energy World (SEW). The presentation and estimation tools he had were far superior. He agreed to all my requests for contract language changes to address installation schedule contingencies, and worked with my equipment selection and configuration ideas to arrive at the most cost-effective solar installation configuration for my house. Being able to contact existing SEW customers in my area to review their experiences was an important factor in my decision to choose SEW. The SEW installation team were all professional and courteous master craftspeople. The only glitches encountered involved Montgomery County electrical inspection and PEPCO net-meter installation scheduling, which together delayed solar system operation by over 6 weeks. The included home energy audit was very helpful. I highly recommend SEW for PV Solar installations.

    Did you find this helpful? Yes
  • Solar Energy World
    Review by Jeff C. of Glenwood, MD
    Feb 24, 2015

    The quality of the workmanship and materials was excellent. In retrospect, I would have communicated the scheduling of all the steps more efficiently, but I have to take the blame for much of the delay. Brent and everyone else at Solar Energy World were very easy to deal with; however, if you go solar, make sure you understand the steps required and know the time table scheduled for each. Because I didn't realize I needed BG&E to install a net meter before I could turn on the solar system, I lost about a week of energy production. Now I'm producing over 100 kWh per day IN FEBRUARY!

    Did you find this helpful? Yes
  • Solar Energy World
    Review by Ashley M. of Boyds, MD
    Feb 24, 2015

    Solar Energy World is a good company who are engaged in important work: helping consumers reduce our carbon footprints, while creating a buffer for families against increasing energy costs. I like the way they handled the installation of our panels and, so far as we know, everything is working effectively. My husband monitors the amount of energy generated by the solar panels and seems satisfied thus far. The only area in which I feel Solar Energy World might improve is on following through with the entire, multi-step process of installation, obtaining approval from the HOA, and coordination with the local power company (in this case Pepco) and the consumer prior to asking the customer to pay off the entire balance. Until the ENTIRE process is complete, consumers may not feel comfortable cutting a company a check which releases them from any further obligation. Other than this communication/coordination issue, I think Solar Energy World is a good company and I would recommend them to friends & family with the caveat stated above.

    Did you find this helpful? Yes
  • Solar Energy World
    Review by Jimmy O. of Lanham, MD
    Feb 24, 2015

    The only way to have a better experience is to have the installation free of charge; (no cost) with all the tax benifits, grants, perks given to the homeowner. Thank you,Jimmy L. Owens

    Did you find this helpful? Yes
  • Solar Energy World
    Review by Ivy S. of Aberdeen, MD
    Feb 21, 2015

    They were the best company I have ever dealt with. I have owned my home for about 30 years and I have never worked with a better company for anything else.

    Did you find this helpful? Yes
  • Solar Energy World
    Review by Nalini K. of Rockville, MD
    Feb 21, 2015

    I am very impressed with Don Meyers. He is very prompt and returned my calls within minutes. Also, he came to deliver the manual personally. He was very cordial, nice, and professional. Sherise Johnson at the office was extremely patient and helpful. I kept bugging her and asking her questions and she was very helpful. I would highly recommend this company.

    Did you find this helpful? Yes
  • Solar Energy World
    Review by Jeff D. of Ellicott City, MD
    Feb 21, 2015

    Overall we had a great experience and we would recommend them and use them again.

    Did you find this helpful? Yes
  • Solar Energy World
    Review by Gerald B. of Hughesville, MD
    Feb 21, 2015

    Everything is working out great so far!

    Did you find this helpful? Yes
  • Solar Energy World
    Review by D.B.R. of North Potomac, MD
    Feb 21, 2015

    We are very highly satisfied with all of the services provided, and the knowledge of the salesperson helping us make the proper decision for the correct system.

    Did you find this helpful? Yes
  • Solar Energy World
    Review by J.G.C. of Edgewater, MD
    Feb 21, 2015

    Great product, but the installation process was clouded by communication challenges.

    Did you find this helpful? Yes
  • Solar Energy World
    Review by Carlos P. of Bethesda, MD
    Feb 16, 2015

    Excellent and professional interaction.wonderful experience so far!Let the SUN SHINE!!!

    Did you find this helpful? Yes
  • Solar Energy World
    Review by T.J.D. of Clarksville, MD
    Feb 15, 2015

    The conduit routing was very important to me to avoid marring the look of my home. The guys at Solar Energy World did a superb job and the conduit runs are barely noticeable!

    Did you find this helpful? Yes
  • Solar Energy World
    Review by Gary W. of Mt Airy, MD
    Feb 14, 2015

    Good company....be sure to ask any and all questions and concerns that you have about a solar system and these folks will make sure you get the answers and Information you need to make a decision that is right for you.

    Did you find this helpful? Yes
  • Solar Energy World
    Review by Brian C. of Odenton, MD
    Feb 13, 2015

    Solar Energy World and their crew were great!! They were knowledgeable and friend while still getting the job done in a timely manner.

    Did you find this helpful? Yes
  • Solar Energy World
    Review by Stanley A. of Glen Burnie, MD
    Feb 13, 2015

    My interactions with Solar Energy World people were all very positive. All work was done on time, and I frequently asked questions which were answered politely and professionally. I was very pleased with the entire preparation and installation process.

    Did you find this helpful? Yes
  • "Recognize Excellence" comment from Rockville, MD
    Feb 13, 2015

    Hard to single out individuals when we were pleased with the entire experience. When you remember names months after the project is complete, that must mean you were impressed, so I'd mention Pat O'Brien and Victor, the electrician.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Nanjemoy, MD
    Feb 13, 2015

    The system performance is as good or better than was promised.

    Did you find this helpful? Yes
  • Solar Energy World
    Review by Geoff T. of Gaithersburg, MD
    Feb 13, 2015

    Friendly, professional people worked with us through the whole process of installation and getting our systems hooked up. A company good enough to recommend to my in-laws (and get a referral check when they signed up, too).

    Did you find this helpful? Yes
More Reviews & Comments

Affiliations

  • GuildQuality
  • 2012 Qualified Remodeler Top 500
  • Angie's List - 2012 Super Service Award
  • Better Business Bureau
  • ENERGY STAR
  • SunPower Premier Dealer
GuildQuality Member
Guildmember
Since 2012
GuildQuality Master Award Winner
Guildmaster Award Winner
2013, 2014

Types of Work

  • Solar installation (359)
  • Energy efficiency upgrades (248)

Recent Activity

  • 2/27/15 Solar Energy World received feedback from a customer in Dayton, MD.
  • 2/26/15 Solar Energy World received feedback from a customer in Glen Burnie, MD.
  • 2/25/15 Solar Energy World received feedback from 4 customers.
  • 2/24/15 Solar Energy World received feedback from a customer in Lanham, MD.
  • 2/24/15 Solar Energy World received feedback from a customer in College Park, MD.

More about Solar Energy World

As a GuildQuality Guildmember, Solar Energy World relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Solar Energy World in Ellicott City, MD; Gaithersburg, MD; Baltimore, MD; Silver Spring, MD; Rockville, MD; Capitol Heights, MD; Washington, DC; Columbia, MD; Westminster, MD; Elkridge, MD; and 181 other cities in Maryland, District of Columbia, Virginia and Delaware.

In this report, Solar Energy World has published a summary of the customer feedback they've received since they joined GuildQuality in January 2012. In that time, 436 out of 621 customers (70%) responded to a GuildQuality satisfaction survey, with the most recent response in February 2015.

Solar Energy World surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.

If you are a Solar Energy World customer, and if Solar Energy World completed work for you after January of 2012 but you haven't yet received a survey, please let us know.

If you have had work done by Solar Energy World since January of 2012 and have not received a survey, please share your review. Once we receive your feedback, we'll mail you a post card with instructions on how to verify and publish your review. We rely on this verification process to ensure that all feedback published is from actual customers.

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2015 Guildmaster Application

Solar Energy World is a candidate for a 2015 Guildmaster Award. The Guildmaster Awards recognize exemplary service among home builders, remodelers, developers, and home services contractors. Click here to review this year's qualifications.

To be eligible for consideration, Solar Energy World must survey all of their customers.

If you are a recent customer of Solar Energy World and have not yet received a customer satisfaction survey, please let us know. We need your feedback in order to conduct a thorough review of Solar Energy World's application.