Solar Energy World
5681 Main StreetElkridge, MD 21075(866) 856-4580

Solar Energy World is the fastest growing solar power systems installer in the area. Headquartered in Elkridge, Maryland, Solar Energy World serves the Maryland and Washington, DC areas. Services include solar electric systems design and installation, solar hot water (solar thermal), and energy efficiency services, including energy audits. (more)


Customer Feedback Summary

Of 677 customers surveyed, 467 responded (69%)
Clean & Safe
98%
Communication
88%
Employees Professionalism
98%
Problem Resolution
90%
Professional & Organized
93%
Quality Of Materials
99%
Quality Of Workmanship
98%
Sales Knowledge
95%

Map of Recent Work

Reviews & Comments Reviews Only All Projects
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Reviews & Comments

137 Ratings
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  • "Area Of Satisfaction" comment from Timonium, MD
    Jun 23, 2015

    The follow up was great. When we did have issues they made sure they were addressed. Sierra and Brent cotton were very pleasant. Jeff was also very helpful.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Fallston, MD
    Jun 19, 2015

    The installation was great. I am an engineer and was impressed by their first class work.

    Did you find this helpful? Yes
  • Solar Energy World
    Review by Allen W. of Germantown, MD
    May 24, 2015

    We had a few companies come to our house and speak with us about going solar. After talking with the SEW salesperson about SUNPOWER solar panels and doing the additional research on thermal panels the choice was easy. SEW installed the panels as promised. We received our rebates and tax incentives without issue. I would definitely recommend SEW to anyone thinking about going solar.

    Did you find this helpful? Yes
  • Solar Energy World
    Review by Prashant P. of Severn, MD
    May 23, 2015

    My sales rep, Jack Bolel, was a pleasure to work with; he was prompt in his assistance and was available throughout the installation and filing process. One delay by SEW in submitting paperwork to obtaining the HOA approval delayed my project by 3 weeks. Fortunately, I was closely following the process. Installation was efficient and crew was professional and friendly. Again, fortunately for me, I had to go in the attic to replace furnace filter and noticed that a duct was knocked out during the wiring install. I informed Jack abot this, and it was fixed the very next morning. Lastly, the inverter was not properly "commissioned" which prevented me from creating a monitoring account with Sun Power. This again was promptly resolved. Overall, I am satisfied with the project, and staff at SEW. As any big project, I suggest, you should stay on top to assure the progress and quality.

    Did you find this helpful? Yes
  • Solar Energy World
    Review by Edward F. of Mt Airy, MD
    May 11, 2015

    Excellent job, so far the solar system works great making electric 10 to 1 times the amount used. Great Job.

    Did you find this helpful? Yes
  • "Area For Improvement" comment from Mt. Airy, MD
    Apr 29, 2015

    They were very good and we were very happy with them.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Mt. Airy, MD
    Apr 29, 2015

    They did high quality work and followed through with their promises. Everything was good and timely, except for what happened with the weather.

    Did you find this helpful? Yes
  • Solar Energy World
    Review by Tom W. of Brunswick, MD
    Apr 17, 2015

    All in all, I think Solar Energy World is a good option for an installer if you're seriously interested in solar panels for your residence. It's clear that they're a smaller company, which comes with some pros and some cons. But they did a quality installation job that passed inspection the first time around. I think their primary weakness is with communications during the phases of the installation process. (EG. The engineer they sent out to take photos of my attic and electric panel couldn't really answer questions I had about alternate ways to mount some additional panels on my property. He basically just wanted to know exactly where on my roof I wanted the panels, and wasn't able to make recommendations about much of anything. I didn't realize that the initial design the sales consultant put together with me was so "set in stone" as what they were going to do as the final project.)On the plus side, these guys work with multiple manufacturers of panels and inverters and can either do a solar loan or sell you a system outright without any obvious vested interest in you doing it one way or the other. The big names like Solar City only want to offer you the solar leases (claiming they'll sell you a system outright too, but pricing it so high it doesn't appear to make economic sense).

    Did you find this helpful? Yes
  • "Recognize Excellence" comment from Glen Burnie, MD
    Apr 01, 2015

    Jay Randall our sales person. He spent the whole day with us trying to get our paperwork completed and financed and even had to come back to complete the forms.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Glen Burnie, MD
    Apr 01, 2015

    The salesman was very knowledge and the installers were very professional.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Washington DC, DC
    Mar 11, 2015

    They provided a good upfront analysis. I like the materials and manufacturers they use.

    Did you find this helpful? Yes
  • Solar Energy World
    Review by Darlene D. of Chaptico, MD
    Mar 04, 2015

    Everyone involved in doing the project at our home were very knowledgable, courteous, and polite. They answered any question that were posed to they. Very good company. The other thing that helped us make our decision was their headquarters is powered by panels.

    Did you find this helpful? Yes
  • Solar Energy World
    Review by Paul H. of Ellicott City, MD
    Mar 03, 2015

    Overall I was very happy with Solar Energy World and I'm looking forward to the cost savings. They are very efficient and professional.

    Did you find this helpful? Yes
  • Solar Energy World
    Review by John G. of Dayton, MD
    Feb 27, 2015

    Our salesperson was extremely knowledgeable and clearly explained the entire process. In understandable terms, he described the technical aspects of how the solar power works for our home and ties into the grid. He then informed us of all the financial incentives and provided the worst-case scenario of how long it will take to break even on our investment. The installation went smoothly and we have thoroughly enjoyed monitoring our power generation every day and the significant financial benefits already reaped.

    Did you find this helpful? Yes
  • Solar Energy World
    Review by Jim W. of Woodbine, MD
    Feb 25, 2015

    Brent Cotton worked with me and he always returned my calls.

    Did you find this helpful? Yes
  • Solar Energy World
    Review by Jimmy O. of Lanham, MD
    Feb 24, 2015

    The only way to have a better experience is to have the installation free of charge; (no cost) with all the tax benifits, grants, perks given to the homeowner. Thank you,Jimmy L. Owens

    Did you find this helpful? Yes
  • Solar Energy World
    Review by Ashley M. of Boyds, MD
    Feb 24, 2015

    Solar Energy World is a good company who are engaged in important work: helping consumers reduce our carbon footprints, while creating a buffer for families against increasing energy costs. I like the way they handled the installation of our panels and, so far as we know, everything is working effectively. My husband monitors the amount of energy generated by the solar panels and seems satisfied thus far. The only area in which I feel Solar Energy World might improve is on following through with the entire, multi-step process of installation, obtaining approval from the HOA, and coordination with the local power company (in this case Pepco) and the consumer prior to asking the customer to pay off the entire balance. Until the ENTIRE process is complete, consumers may not feel comfortable cutting a company a check which releases them from any further obligation. Other than this communication/coordination issue, I think Solar Energy World is a good company and I would recommend them to friends & family with the caveat stated above.

    Did you find this helpful? Yes
  • Solar Energy World
    Review by Paul D. of Silver Spring, MD
    Feb 24, 2015

    Jack Bolel was by far the most knowledgeable representative of the four solar installation company representatives I talked with before choosing Solar Energy World (SEW). The presentation and estimation tools he had were far superior. He agreed to all my requests for contract language changes to address installation schedule contingencies, and worked with my equipment selection and configuration ideas to arrive at the most cost-effective solar installation configuration for my house. Being able to contact existing SEW customers in my area to review their experiences was an important factor in my decision to choose SEW. The SEW installation team were all professional and courteous master craftspeople. The only glitches encountered involved Montgomery County electrical inspection and PEPCO net-meter installation scheduling, which together delayed solar system operation by over 6 weeks. The included home energy audit was very helpful. I highly recommend SEW for PV Solar installations.

    Did you find this helpful? Yes
  • Solar Energy World
    Review by Jeff C. of Glenwood, MD
    Feb 24, 2015

    The quality of the workmanship and materials was excellent. In retrospect, I would have communicated the scheduling of all the steps more efficiently, but I have to take the blame for much of the delay. Brent and everyone else at Solar Energy World were very easy to deal with; however, if you go solar, make sure you understand the steps required and know the time table scheduled for each. Because I didn't realize I needed BG&E to install a net meter before I could turn on the solar system, I lost about a week of energy production. Now I'm producing over 100 kWh per day IN FEBRUARY!

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Fallston, MD
    Feb 24, 2015

    The staff was great. The installers were great professionals who explained any questions we had. They did a super job and the install looks nice with clean lines. I have seen other homes with solar panels that don't look nice and clean like ours.

    Did you find this helpful? Yes
More Reviews & Comments

Affiliations

  • GuildQuality
  • 2012 Qualified Remodeler Top 500
  • Angie's List - 2012 Super Service Award
  • Better Business Bureau
  • ENERGY STAR
  • Solar Power World Top 100
  • SunPower Premier Dealer
GuildQuality Member
Guildmember
Since 2012
GuildQuality Master Award Winner
Guildmaster Award Winner
2013, 2014, 2015
Feedback Milestone
5 Consecutive Great Reviews
2015 - See more

Types of Work

  • Solar installation (415)
  • Energy efficiency upgrades (304)

Recent Activity

  • 7/06/15 Solar Energy World received feedback from a customer in Mt. Airy, MD.
  • 7/01/15 Solar Energy World received feedback from a customer in Reisterstown, MD.
  • 6/24/15 Solar Energy World received feedback from a customer in Ellicott City, MD.
  • 6/24/15 Solar Energy World received feedback from a customer in Linthicum, MD.
  • 6/23/15 Solar Energy World received feedback from a customer in Timonium, MD.

More about Solar Energy World

As a GuildQuality Guildmember, Solar Energy World relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Solar Energy World in Ellicott City, MD; Gaithersburg, MD; Baltimore, MD; Silver Spring, MD; Rockville, MD; Capitol Heights, MD; Washington, DC; Westminster, MD; Elkridge, MD; Columbia, MD; and 190 other cities in Maryland, District of Columbia, Virginia and Delaware.

In this report, Solar Energy World has published a summary of the customer feedback they've received since they joined GuildQuality in January 2012. In that time, 467 out of 677 customers (69%) responded to a GuildQuality satisfaction survey, with the most recent response in July 2015.

Solar Energy World surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.

If you are a Solar Energy World customer, and if Solar Energy World completed work for you after January of 2012 but you haven't yet received a survey, please let us know.

If you have had work done by Solar Energy World since January of 2012 and have not received a survey, please share your review. Once we receive your feedback, we'll mail you a post card with instructions on how to verify and publish your review. We rely on this verification process to ensure that all feedback published is from actual customers.

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