Potter Construction
5606 California Ave SWSeattle, WA 98136(206) 935-9696
 

Customer Feedback Summary

Of 193 customers surveyed, 143 responded (74%)
Likely to Recommend
97%

Map of Recent Work

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Reviews & Comments

11 Reviews
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  • review
    A.A.L.
    Seattle , WA
    Feb 09, 2014
    Potter Construction

    We had 4 windows replaced in a family room, and it was a fantastic experience. They spent a good amount of time measuring and fully examining the existing windows, and it really paid off. There was one day of prep once the replacement windows arrived, and then they did all the windows, including priming the outside trim, in one day. I left in the morning and came home that evening to see the job completely done and cleaned up.

  • review
    Kirby L.
    Seattle, WA
    Dec 29, 2013
    Potter Construction

    I've hired Potter Construction for a few projects around my house - projects both ultra-large and small - and have been incredibly impressed, every time! The work was supremely well done - better than I expected or paid for. They overbuild, paying minute attention to the details, and the project gets done well and gives me a confidence not usually possible in a building over 100 years old.

  • review
    A.A.L.
    Seattle , WA
    Nov 19, 2013
    Potter Construction

    This is the second time we have used Potter Construction. A basement remodel, and this time, for new windows. They are professional and have excellent customer service. The job site is always left clean, and the quality of their work is excellent.

  • comment
    Additional Comment
    Seattle, WA
    Jun 03, 2013

    The project manager, Karl, was very nice. We didn't have any problems. They were careful around the neighborhood. They were very good.

  • review
    Maxine Z.
    Seattle, WA
    Jan 03, 2013
    Potter Construction

    I have used Potter Construction since 2006, based on a strong recommendation from my neighbor, who showed me all the beautiful work that was done in his home. I am always pleased with the work and the results. Although I will retire soon, and won't be able to afford any more major projects, I will continue to call Potter for smaller projects, as well as the occasional handyman service. Maxine Z.

  • review
    A.A.L.
    Seattle, WA
    Nov 01, 2012
    Potter Construction

    Potter Construction was excellent to work with for our basement remodel. Harry, our project lead was outstanding to have in our home everyday and does quality craftsmanship. He managed all of our sub contractors very well. Potter construction has excellent quality work, and is very professional!

  • review
    A.A.V.
    Seattle, WA
    Oct 01, 2012
    Potter Construction

    While no project is perfect, my wife and I are most pleased at how our bathroom remodel turned out. Potter Construction was patient as we worked through all of the design decisions and assisted with information on materials and possibilities. They explained how and when the work would be done and kept a running calendar to keep us informed of schedule changes. The craftsmanship both inside the walls (plumbing, electrical, etc.) and outside in the finished product are first class.

  • review
    Carol D.
    Seattle, WA
    Jun 17, 2012
    Potter Construction

    I have a beautiful kitchen I love. Gary provided ideas while listening to mine. The crew was easy to work with, cheerful and dependable. I was provided with contacts that provided me with choices for my kitchen that were quality companies that delivered a quality product. The electrical sub contractor is one I will call on again. Potter Construction would be a company I would not have a problem recommending to others.

  • review
    Maxine Z.
    Seattle, WA
    Dec 01, 2011
    Potter Construction

    I have used Potter Construction three times and they have always done everything in a very professional and timely manner. If there is a problem, they address it immediately and fix it. I am planning on using them in the future.

  • review
    Peter W.
    Seattle, WA
    Aug 04, 2011
    Potter Construction

    Potter Construction were a professional, capable and competent company. We were very impressed with them throughout the entire process. We are very happy with the results that they provided us and I have no regrets about choosing them.

  • review
    Maxine Z.
    Seattle, WA
    Jul 08, 2011
    Potter Construction

    Potter Construction was thorough and professional in their examination of what needed to be done. Once they realized I knew what I was talking about, they listened. That meant a lot. They worked well and in a timely manner, and I'm pleased with all the things they've done. Taking a bath now is like a small religious experience.

  • review
    Donovan M.
    Renton, WA
    May 14, 2011
    Potter Construction

    When we realized it was time to do repair work on our shower walls, we were intimidated to say the least. We decided, however, that it was a good opportunity to update the whole bathroom and started our search for professional help. After our first meeting with Potter Construction, everything seemed more manageable. We were presented with choices that fit our style and our budget. Communication about payments and work plans was very clear. The employees were all very professional and worked efficiently. They cleaned up at the end of the day and let us know what to expect at each phase. We are very happy with the results--our bathroom has never looked so good.

  • comment
    Easier Than Expected
    Seattle, WA
    Jan 18, 2011

    Having worked with them before, our expectations were pretty high. The Overall experience was as great & as easy as it has been with them in the past - just as I expected it would be.

  • comment
    Additional Comment
    Seattle, WA
    Nov 20, 2010

    Everything was great, I would give them all high marks!

  • comment
    Additional Comment
    Fall City, WA
    Oct 25, 2010

    They were so professional, they really live up to their motto of on time, on budget. They are friendly people and they clean up after themselves. I have heard terrible remodeling stories from people but I have nothing but good things to say. I am truly amazed.

  • comment
    Area Of Satisfaction
    Seattle, WA
    Mar 20, 2010

    I think they were very organized.

  • comment
    Easier Than Expected
    Seattle, WA
    Mar 15, 2010

    Because I expected it to go well and it did.

  • comment
    Easier Than Expected
    Freeland, WA
    Feb 01, 2010

    I expected it to be easy and it was!

  • comment
    Recognize Excellence
    Seattle, WA
    Jan 19, 2010

    karl is a terrific craftsman! Excellent work

  • comment
    Additional Comment
    Seattle, WA
    Jan 16, 2010

    Overall, I was very satisfied and didn't have any problems.

More Reviews & Comments

Affiliations

  • GuildQuality
  • Angie's List
  • Best of houzz 2013
  • Better Business Bureau
  • Built Green
  • Houzz
  • Master Builders Association of King and Snohomish Counties
  • NAHB Certified Graduate Remodeler
  • National Association of Home Builders (NAHB)
  • National Kitchen and Bath Association
GuildQuality Member
Guildmember
Since 2007
GuildQuality Master Award Winner
Guildmaster Award Winner
2009, 2011, 2012, 2013

Types of Work

  • Bathroom remodel (31)
  • Kitchen remodel (23)
  • Design build remodel (15)
  • Whole house remodel (8)
  • Basement remodel (6)
  • +7 More

Recent Activity

  • 3/14/14 Potter Construction received feedback from a customer in Bellevue, WA.
  • 2/09/14 Potter Construction received feedback from a customer in Seattle , WA.
  • 1/17/14 Potter Construction received feedback from a customer in Seattle, WA.
  • 1/09/14 Potter Construction published an example of their work.
  • 1/09/14 Potter Construction received feedback from a customer in Seattle , WA.

More about Potter Construction

As a GuildQuality Guildmember, Potter Construction relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Potter Construction in Seattle, WA; Bellevue, WA; Burien, WA; Kirkland, WA; Renton, WA; Fall City, WA; Federal Way, WA; Shoreline, WA; Normandy Park, WA; Mercer Island, WA; and 5 other cities in Washington and New York..

In this report, Potter Construction has published a summary of the customer feedback they've received since they joined GuildQuality in April 2007. In that time, 143 out of 193 customers (74%) responded to a GuildQuality satisfaction survey, with the most recent response in March 2014.

Potter Construction surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.

If you are a Potter Construction customer, and if Potter Construction completed work for you after April of 2007 but you haven't yet received a survey, please let us know.

If you have had work done by Potter Construction since April of 2007 and have not received a survey, please share your review. Once we receive your feedback, we'll mail you a post card with instructions on how to verify and publish your review. We rely on this verification process to ensure that all feedback published is from actual customers.

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