Potter Construction is a full-service remodeling company serving the greater Seattle area since 1979. We specialize in design, permits, and construction for remodeling existing homes including kitchens, bathrooms, and basements. More
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.
Bathroom remodel (53)
Kitchen remodel (44)
Whole house remodel (31)
Design build remodel (15)
Basement remodel (6)
Windows & doors (1)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.
We recently used Potter Construction for a major home remodel. They were an amazing company to work with. Gary Potter has the talent and ability to hire only the best people from top to bottom. He listened to what we wanted to do and executed everything to the highest standards. He and his people were...
Potter Construction makes the difficult, easy; the impossible takes a wee bit longer. Having spent the last 20 years working with dozens of contractors, big and small, in the Northwest, Potter is the finest remodel contractor I have eincountered. And it starts with Gary Potter. Organized, thoughtful,...
We had 4 windows replaced in a family room, and it was a fantastic experience. They spent a good amount of time measuring and fully examining the existing windows, and it really paid off. There was one day of prep once the replacement windows arrived, and then they did all the windows, including priming...
I've hired Potter Construction for a few projects around my house - projects both ultra-large and small - and have been incredibly impressed, every time! The work was supremely well done - better than I expected or paid for. They overbuild, paying minute attention to the details, and the project gets...
As a GuildQuality Guildmember, Potter Construction relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Potter Construction in Seattle, WA; Bellevue, WA; Burien, WA; Mercer Island, WA; Kirkland, WA; Fall City, WA; Shoreline, WA; Normandy Park, WA; Federal Way, WA; Renton, WA; and 7 other cities in Washington and New York.
In this report, Potter Construction has published a summary of the customer feedback they've received since they joined GuildQuality in April 2007. In that time, 177 out of 237 customers (75%) responded to a GuildQuality satisfaction survey, with the most recent response in May 2016.
Potter Construction surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Potter Construction customer, and if Potter Construction completed work for you after April of 2007 but you haven't yet received a survey, please let us know.
Thanks for letting us know that this comment may be inappropriate. A member of our team will review the comment.
Thank you for sharing your feedback. We will send you a post card with instructions on how to confirm your review. Once we receive your confirmation, we will publish your review.