Murray Lampert Design, Build, Remodel
3545 Camino Del Rio South, Suite CSan Diego, CA 92108(619) 285-9222

Thank you for visiting the Murray Lampert Construction customer satisfaction page. (more)


Customer Feedback Summary

Of 75 customers surveyed, 46 responded (61%)
Likely to Recommend
98%
Value
100%
Sales Attentiveness
100%
Clean & Safe
98%
Office Staff Responsiveness
100%
Employees & Subcontractors
96%
Professional & Organized
100%
Quality Of Materials
100%
Quality Of Workmanship
100%
Budget
98%
Schedule
96%
Overall Experience
98%

Map of Recent Work

Reviews & Comments Reviews Only All Projects
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Reviews & Comments

6 Reviews
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  • comment
    Area Of Satisfaction
    San Diego, CA
    Feb 26, 2014

    Final product looks awesome.

  • review
    Randy M.
    San Diego, CA
    Nov 18, 2013
    Murray Lampert Design, Build, Remodel

    We were more than pleased with our experience with Murray Lampert. From the first meeting, through the design, plans and construction, everything went better than we expected. The subcontractors were diligent and friendly. Joe, Steve, and Frank were exceptionally friendly and qualified and a pleasure to work with. In all, our addition finished almost in half the time that was originally quoted, and also to perfection. Truthfully, we wish we had another project - we're going to miss everyone!

  • review
    Dan M.
    Del Mar, CA
    Oct 22, 2013
    Murray Lampert Design, Build, Remodel

    We had complete trust with Murray Lampert and they exceeded our expectations. The professioanlism exhibited from the very beginning with the design of our project and the review of the contract was so thorough we felt extremely confident we were in the right hands. Communications were exceptional with our project manager, Steve Law and the work ethic of many of the subs was impeccable. The craftsmanship on all elements of our home is outstanding. My husband and I both get up every day and say how much we love our home.

  • review
    Michael Z.
    Chula Vista, CA
    Oct 03, 2013
    Murray Lampert Design, Build, Remodel

    Murry Lampert Construction recently completed a beautiful remodel of our master bathroom. We were completely satisfied with the process from planning, execution to completion. This was a total cradle to grave operation with nothing left to follow up or complete at a later date. The team was outstanding and I would recommend them to anyone looking for work to be done on or in their home!

    Response From
    Murray Lampert Design, Build, Remodel
    Dec 04, 2013

    Michael & Stacy, Thanks for your review. We really enjoyed working with you to deliver an amazing new bathroom. That might be the largest shower head ever installed! All the best!! Gregg Cantor

  • comment
    Additional Comment
    San Diego, CA
    Oct 01, 2013

    Thank you to all at Murray Lampert for helping me turn my house into a home.

  • comment
    Area Of Satisfaction
    San Diego, CA
    Oct 01, 2013

    I was extremely satisfied with all the people, everyone who I crossed paths with from the initial consultation to the final inspection. It was a pleasure working with Steve, he was always available and and very accommodating to any and all of my request.

  • review
    Arminda N.
    San Diego, CA
    Oct 01, 2013
    Murray Lampert Design, Build, Remodel

    It was a pleasure having Murray Lampert remodel my home. They were very attentive to any of my concerns and I couldn't be happier with the the completed project. Everyone at Murray Lampert was amazing and great to work with.

    Response From
    Murray Lampert Design, Build, Remodel
    Dec 04, 2013

    Hi Arminda, Your review is much appreciated. Everyone at Murray Lampert Design, Build, Remodel appreciates your business. We just received a call from your neighbor who is interested in doing a project like yours. Thank you! Gregg Cantor

  • comment
    Additional Comment
    Spring Valley, CA
    Oct 01, 2013

    We would like to thank the crew of Murray Lampert especially to Joe Nelson, Frank Piermarini and Steve Law for the outstanding job and early completion of our construction project. We are looking forward on our next project with Murray Lampert.

  • review
    Stan A.
    Spring Valley, CA
    Oct 01, 2013
    Murray Lampert Design, Build, Remodel

    I contacted 4 top contractors in San Diego area to do our construction project. After their presentation of their plan, Murray Lampert stood the best especially the cost of the project. The quality of the work, cost and early completion of the project makes us happy of the right decision that we made why we choose Murray Lampert among other contractors. The Murray Lampert team are very good communicators. We are always informed every phase of the project. We were given an opportunity to upgrade or change the materials was put into the project. We received a lot of positive compliments the quality and workmanship of the project.

  • comment
    Area For Improvement
    Carlsbad, CA
    Sep 02, 2013

    None. The experience was continually better than expected.

  • comment
    Area Of Satisfaction
    Carlsbad, CA
    Sep 02, 2013

    Steve Law made everything easy, organized and professional.

  • review
    Liz A.
    Carlsbad, CA
    Sep 02, 2013
    Murray Lampert Design, Build, Remodel

    I am a single female homeowner and wanted a remodel/addition. Naturally, as a woman, I was afraid of being cheated, and as a reserved personality, afraid of being put off while the " squeaky wheels" got all the attention.What I hoped a reputable company like Murray Lampert could do was to treat me the same as any assertive male customer. What I got was beyond my hopes. Murray Lampert actually made me feel like I was their ONLY customer!Beyond the beautiful work that they do, beyond the courteous & thorough workmen with whom they contract, beyond the surprising speed of construction, they will put your mind at ease at every turn so that you are never afraid. To me, that was worth everything.I have another addition planned in the future, and you can be sure Murray Lampert will be my heroes again!

    Response From
    Murray Lampert Design, Build, Remodel
    Sep 03, 2013

    Hi Liz, Thank you so much for your kind words. Your comments will be shared with the entire Murray Lampert team. It was a pleasure serving you. Enjoy your new space! Gregg Cantor

  • comment
    Why Us?
    Carlsbad, CA
    Sep 02, 2013

    Peace of mind ensured b/c of reputation.

  • comment
    Area Of Satisfaction
    Encinitas, CA
    Sep 24, 2012

    Information and communication. The information and help was awesome!

  • comment
    Why Us?
    Encinitas, CA
    Sep 24, 2012

    Communication was excellent

  • comment
    Project Manager
    San Diego, CA
    Sep 19, 2012

    3.5

  • comment
    Additional Comment
    San Diego, CA
    Mar 30, 2012

    If we have to get anything done for the house that they will be the first people we call.

  • comment
    Area Of Satisfaction
    San Diego, CA
    Mar 30, 2012

    I liked their professionalism and they were very good with keeping up their end of the bargain. They also stuck to their timeline well.

  • comment
    Area Of Satisfaction
    San Diego, CA
    Jan 12, 2012

    Their attention to detail at every aspect of the job. The quality that they expect form their subcontractors. They kept on top of everything. It was a kitchen remodel (it took 3 months). They made it a very stress free, enjoyable remodel.

  • comment
    Why Us?
    San Diego, CA
    Jan 12, 2012

    We chose them because of their reputation. It was a big remodel project, and we wanted a top notch contractor.

More Reviews & Comments

GuildQuality Partner Affiliations

  • Remodeling's Big50

Affiliations

  • GuildQuality
  • BBB Torch Award (2009)
  • Better Business Bureau
  • Build It Green
  • EPA Lead-Safe Certified Firm
GuildQuality Member
Guildmember
Since 2011

Types of Work

  • Addition (9)
  • Bathroom remodel (5)
  • Kitchen remodel (4)
  • Energy efficiency upgrades (3)

Recent Activity

  • 3/10/14 Murray Lampert Design, Build, Remodel received feedback from a customer in San Diego, CA.
  • 2/26/14 Murray Lampert Design, Build, Remodel received feedback from a customer in San Diego, CA.
  • 11/18/13 Murray Lampert Design, Build, Remodel received feedback from a customer in San Diego, CA.
  • 10/22/13 Murray Lampert Design, Build, Remodel received feedback from a customer in Del Mar, CA.
  • 10/03/13 Murray Lampert Design, Build, Remodel received feedback from a customer in Chula Vista, CA.

More about Murray Lampert Design, Build, Remodel

As a GuildQuality Guildmember, Murray Lampert Design, Build, Remodel relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Murray Lampert Design, Build, Remodel in San Diego, CA; Carlsbad, CA; Del Mar, CA; Poway, CA; La Mesa, CA; Encinitas, CA; Rancho Santa Fe, CA; La Jolla, CA; Oceanside, CA; Chula Vista, CA; and 5 other cities in California..

In this report, Murray Lampert Design, Build, Remodel has published a summary of the customer feedback they've received since they joined GuildQuality in December 2011. In that time, 46 out of 75 customers (61%) responded to a GuildQuality satisfaction survey, with the most recent response in March 2014.

Murray Lampert Design, Build, Remodel surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.

If you are a Murray Lampert Design, Build, Remodel customer, and if Murray Lampert Design, Build, Remodel completed work for you after December of 2011 but you haven't yet received a survey, please let us know.

If you have had work done by Murray Lampert Design, Build, Remodel since December of 2011 and have not received a survey, please share your review. Once we receive your feedback, we'll mail you a post card with instructions on how to verify and publish your review. We rely on this verification process to ensure that all feedback published is from actual customers.

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