JMC
12 Ludlow RoadParsippany, NJ 07054(973) 386-0707

JMC Home Improvement Specialists is a professional home improvement contractor, located in Parsippany, NJ, working with clients in Morris, Sussex, Somerset, and Essex counties. Over 95% of our customers surveyed would recommend us versus less than 62% of all contractors' customers who would recommend them. (more)


Customer Feedback Summary

Of 432 customers surveyed, 261 responded (60%)
Professionalism
100%
Employees Professionalism
99%
Clean & Safe
100%
Client Ideas Welcomed
98%
Value
97%
Likely to Recommend
96%

Map of Recent Work

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Reviews & Comments

67 Reviews
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  • review
    Mr M.
    Summit, NJ
    Jul 05, 2014
    JMC

    I had heard horror stories of living through home renovations. Our home was to undergo a 2-storey renovation that would take about 4 months. My husband thought we should move into an apartment during the renovation, but I had faith that JMC would make this an adventure worth living through. And they did. It was so easy because the people working at JMC area true professionals and really seem to care about their clients and their well being. Needless to say, they come highly recommended.

  • review
    Mr K.
    Pine Brook, NJ
    Jun 27, 2014
    JMC

    The professionalism and courtesy of the staff and workers exceeded my expectations. The bath remodelling went very smoothly and was completed ahead of schedule. I especially liked the convenience of "one stop" shopping at JMC's Design Center for all the components, vanity, counter top, fixtures, etc.

  • review
    Mr T.
    Rockaway, NJ
    Jun 12, 2014
    JMC

    If you are looking for high quality work at a fair price, done by professionals who are consistently on time, clean and courteous, choose JMC

  • review
    Mr S.
    Mountain Lakes, NJ
    Apr 26, 2014
    JMC

    Thank you JMC for providing us with your outstanding service. We are so pleased with our beautiful new bathroom. We so appreciate your thoughtful, considerate staff. Thank you so much!

  • review
    Mrs D.
    Parsippany, NJ
    Mar 24, 2014
    JMC

    I am extremely pleased with the addition JMC did for me. The work exceeded my expectations. Not only were all employees professional and courteous but they went out of their way to keep me informed on the progress and to address any concerns I had. I have dealt with other contractors in the past and I can honestly say none come even close to JMC's high standards for quality and customer service.

  • review
    Kelly U.
    Randolph, NJ
    Mar 11, 2014
    JMC

    JMC was a pleasure to have in my home, the work was done in a timely fashion and it looks gorgeous! I would recommend them to anyone needing home remodeling.

  • review
    Sharon S.
    Roseland, NJ
    Jan 15, 2014
    JMC

    From the beginning, I was pleased with JMC. There were many people involved and all were professional. The quality of the materials and the work was excellent. They said it would be done before Christmas and it was. I will recommend them.

  • comment
    Area Of Satisfaction
    Rockaway, NJ
    Jan 11, 2014

    This was my first major home remodeling project and everything went very smoothly. Any questions or concerns we had were always addressed very quickly. Whether we spoke to the workers on site or the office staff, every concern we had was always communicated back to Jack, Tammy or John with no problem. Everyone was a pleasure to deal with, without exception!

  • review
    M.M.M.
    Denville, NJ
    Jan 04, 2014
    JMC

    Our experience with JMC Home Improvements was superlative. They built us a beautiful, modern, efficient bathroom that ensures we will be able to continue to live in our home as we get older. We've very happy with the investment and the experience we had with JMC. Thank you all...John, Jack, Debbie, Tammy...and all the excellent workstaff!

  • review
    Mr L.
    Chatham, NJ
    Dec 19, 2013
    JMC

    JMC is made up of responsible and skilled professionals that make every effort to respond to your requirements. They move a project along, work hard, and explain what is happening and going to happen all along the way. You will be pleased with your results and the time with which they get the work done.

  • review
    Mr P.
    Mountainside, NJ
    Nov 21, 2013
    JMC

    JMC was very easy to work with. They were very well organized and professional. We are very satisfied with our finished project and will definitely consider them for future work.

  • comment
    Additional Comment
    Dover, NJ
    Oct 28, 2013

    Great Company, we will definitely contact them for any future jobs.

  • comment
    Area Of Satisfaction
    Dover, NJ
    Oct 28, 2013

    I thought they did a fantastic job. I loved the fact that I could go to their showroom and Tammy helped me pick out everything.

  • review
    Mr B.
    Parsippany, NJ
    Aug 08, 2013
    JMC

    We were very pleased with the quality of the work done by JMC. The bathroom is amazing. John and his whole team were a pleasure to deal with.

  • review
    Ms W.
    Hopatcong, NJ
    Jul 29, 2013
    JMC

    I was very satisfied with the professionalism and workmanship received from everyone associated with the remodeling project. JMC was my first experience using a contractor and they helped make a stressful decision a simple, comfortable, and affordable process, I would not hesitate to reach out to them again should the need arise.

  • review
    M.S.M.
    Gillette, NJ
    Jul 16, 2013
    JMC

    We used JMC to remodel two bathrooms and couldn't be more pleased with the entire experience - from initial design meetings to the final coat of paint. Everyone we met throughout the project was knowledgeable, helpful, and respectful of our home (and pets). It was a pleasure to deal with the entire JMC team. We will definitely use them on future projects.

  • comment
    Area Of Satisfaction
    Lake Hiawatha, NJ
    Jul 15, 2013

    I WAS EXTREMELY SATISFIED WITH THE IMMEDIATE RESPONSES TO MY QUESTIONS, BY THE ON SITE WORKERS AND JACK SMITH. ALSO THE OFFICE PERSONNEL WERE EXTREMELY HELPFUL - ESPECIALLY IN SCHEDULING THE INSPECTIONS AT MY CONVENIENCE. EVERYONE DEALT WITH THE SMALL SET BACKS IN AN EXTREMELY TIMELY MANNER AND VERY PROFESSIONALLY. MY PROJECT WAS SMALL, BUT WAS TREATED WITH IMPORTANCE.

  • review
    Ms W.
    Lake Hiawatha, NJ
    Jul 15, 2013
    JMC

    JMC is a firm who definately pays attention to the minute details. They gave my small project as much attention as they would to a large project. -- Ms. W.

  • review
    Mr M.
    Parsippany, NJ
    Jun 27, 2013
    JMC

    We recently had JMC replace our wood burning fireplace with gas and reface the brick with stone. The experience was a pleasure from start to finish. We were made aware of every step of the process and how long it would take and everything happened exactly as planned. The work was done in a professional manner, excellent workmanship and each night, the room was left clean and organized. We are very pleased with the finished product. The expertise of the entire JMC staff made it a remarkable remodeling experience.

  • comment
    Area Of Satisfaction
    Summit, NJ
    Jun 20, 2013

    We're going to use them again and again. We can't say enough good things about them. They're total professionals. The quality of work was great. They're AAA.

More Reviews & Comments

GuildQuality Partner Affiliations

  • Remodelers Advantage
  • daily5Remodel
  • Remodeling's Big50

Affiliations

  • GuildQuality
  • Angie's List - 2011 Super Service Award
  • 2008 Qualified Remodeler Top 500
  • 2009 Qualified Remodeler Top 500
  • +4 More
  • 2010 Qualified Remodeler Top 500
  • 2011 Qualified Remodeler Top 500
  • Angie's List
  • Angie's List - 2010 Super Service Award
GuildQuality Member
Guildmember
Since 2011
GuildQuality Master Award Winner
Guildmaster Award Winner
2012, 2013, 2014

Types of Work

  • Bathroom remodel (55)
  • Design build remodel (12)
  • Handyman (9)
  • Kitchen remodel (8)
  • Windows & doors (7)
  • +3 More

Recent Activity

  • 7/25/14 JMC received feedback from a customer in Parsippany, NJ.
  • 7/14/14 JMC received feedback from a customer in Dover, NJ.
  • 7/05/14 JMC received feedback from a customer in Summit, NJ.
  • 6/27/14 JMC received feedback from a customer in Pine Brook, NJ.
  • 6/12/14 JMC received feedback from a customer in Rockaway, NJ.

More about JMC

As a GuildQuality Guildmember, JMC relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of JMC in Morris Plains, NJ; Randolph, NJ; Parsippany, NJ; Morristown, NJ; Mendham, NJ; Denville, NJ; Chatham, NJ; Whippany, NJ; Basking Ridge, NJ; Florham Park, NJ; and 61 other cities in New Jersey and New York..

In this report, JMC has published a summary of the customer feedback they've received since they joined GuildQuality in January 2011. In that time, 261 out of 432 customers (60%) responded to a GuildQuality satisfaction survey, with the most recent response in July 2014.

JMC surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.

If you are a JMC customer, and if JMC completed work for you after January of 2011 but you haven't yet received a survey, please let us know.

If you have had work done by JMC since January of 2011 and have not received a survey, please share your review. Once we receive your feedback, we'll mail you a post card with instructions on how to verify and publish your review. We rely on this verification process to ensure that all feedback published is from actual customers.

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