JMC Home Improvement Specialists is a professional home improvement contractor, located in Parsippany, NJ, working with clients in Morris, Sussex, Somerset, and Essex counties. Over 95% of our customers surveyed would recommend us versus less than 62% of all contractors' customers who would recommend them. (more)
JMC has performed several home improvement jobs for us, including basement renovation, roof work, and a pergola; everything has been highly satisfactory.
The detail of workmanship was great - they have redone most of my house and I always get great compliments on how its looks. I'm extremely please with the results.
I don't believe I could get this kind of quality in a Home Depot or Lowe's. JMC made the whole buying and design process very easy, and they made it very seamless in our lives. I am very happy with the results.
We had a great experience with our bathroom remodel with JMC. They managed the process thoroughly, communicated timeline and changes along the way, and completed the job on time as promised. They kept the worksite clean-- the biggest hassle we had was the fact that we were sharing our bathroom with our children while the remodel occurred. I'd use JMC again for my next remodel-- and definitely recommend them.
I recently had JMC update two of the bathrooms in my home. The entire process, from start to finish, was seamless and exceeded my expectations. If you are looking for a professional and reputable home improvement company, JMC is the one to use.
Phase 2 of our project done by JMC is complete, and we are very satisfied with the results. The improvements included insulation, a new roof, complete floor refinishing, laying of engineered hardwood flooring, remodeling the family room, and converting a wood burning fireplace to gas. Having fewer decisions to make than in phase 1, the work began within a month of signing the contract and was completed within the specified 6 week timeframe. The returning team of Jack, Gyula, Henry, Anthony, Val, and Barbie (among others) repeated their commitment to excellence in communication, problem solving, and finish work. They were on site to supervise the subcontractors needed to complete our job and worked to assure that their work lived up to the JMC standard to meet our expectations.
JMC came very highly rated and did not disappoint. After the initial quotation for the project came in higher than we were willing to pay, we went through the contract line by line to see where we could cut costs. I believe we came to a mutual agreement that gave us the bathroom we wanted at a fair price. The workmanship and site management were excellent and all the people I dealt with at JMC were courteous, professional and really seemed to care about my input. I would certainly not hesitate to use them again for my remodeling needs.
A most pleasant experience at every level!
It was a pleasure to work with the designer in the initial phase of the project. The choice of products and materials presented made it easy to select visually pleasing, high quality items in a timely manner, and with a minimum amount of effort on our part. My wife has a problem with dust, but JMC employees bent over backwards to minimize dust in the house. The staff was very responsive to all our requests during all project phases. The project manager was very forceful in enforcing JMC's quality standards with a vendor. Most important: we love the end result.
Everything was great for the expansion of our master closet space and finishing of our lower attic space to create additional finished closets. The planning process was extremely thorough. We especially appreciated John's patience during the planning process as we updated details, which resulted in very little need for follow-ups later on. Everyone was very courteous and professional, and the job site was kept clean. They always called before they came every day, and the project was kept on schedule. We also appreciated JMC handling all aspects of the project including finding most of the necessary subcontractors (excepting 2 discussed at contract signing). We enjoyed working with the owner, John, the project manager, Jack, and the site manager, Tom, and would like to work with them again on future projects.
I had them start in the kitchen and then remodel the dining room and living room. They gutted everything and started from scratch. I am extremely satisfied with their work and cabinetry.
This contracting firm is a rare find. Not only was the workmanship excellent, the job was completed promptly and neatly. This is not one of those contractors that "starts and stops and starts again," like most. When JMC workers start the job, they keep going until completion.
Working with JMC from the first meeting through completion was a very positive and professional experience. John MacDougall gave us a truly outstanding team, including Jack, Gyula, Henry, Barbie, Val, Tammy, and Debbie. The craftsmanship of everyone who worked on our home was evident in their attention to detail, and their efforts gave us a result that exceeded our expectations. Our home has been transformed in ways we could not have imagined and we are incredibly happy with the outcome. We look forward to working with JMC again on new projects in the near future.
Whenever I have job to do I use JMC. Everyone is professional, clean and knowledgeable!
From the initial meeting to the finished bathroom I was happy with all aspects of their professionalism and workmanship.
Although it was a small project, the job was done in a timely manner and the quality of the workmanship was better than we expected.
They were great.
JMC does exceptional work. Their end product exceeded my expectations and, while their were a few hiccups -- some accidental and some misunderstandings that happen with every long-term construction project -- I am satisfied with the experience. John MacDougal, the owner, is a gentleman and genuinely concerned about customer satisfaction.
JMC has a wonderful way of doing business. They use the finest materials; their staff are highly skilled and professional; they show great patience in carefully listening to what the customer wants and make sure the desired product is delivered; none of the work is ever rushed but is done carefully and precisely; their pricing is fair and competitive; they are warm and friendly; and most importantly they are totally honest. In the past 2 years we have completed two major renovation projects on our home with JMC. We could not be more pleased. They made our home truly beautiful. They are just the best!!!!! Any homeowner would be lucky to have them work on their home!!!
Each member of the on-site crew went the extra mile to do an excellent job. At least a dozen small-to-medium problems cropped up along the way. Each one was handled professionally. I provided a lot of guidance during the job. Everything was done exactly the way I requested. In some cases, the work was better than I requested.
As a GuildQuality Guildmember, JMC relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of JMC in Morris Plains, NJ; Randolph, NJ; Parsippany, NJ; Morristown, NJ; Denville, NJ; Mendham, NJ; Basking Ridge, NJ; Chatham, NJ; Whippany, NJ; Lake Hiawatha, NJ; and 66 other cities in New Jersey and New York.
In this report, JMC has published a summary of the customer feedback they've received since they joined GuildQuality in January 2011. In that time, 312 out of 498 customers (63%) responded to a GuildQuality satisfaction survey, with the most recent response in August 2015.
JMC surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a JMC customer, and if JMC completed work for you after January of 2011 but you haven't yet received a survey, please let us know.