About this companyView all
JMC Home Improvement Specialists is a professional home improvement contractor, located in Parsippany, NJ, working with clients in Morris, Sussex, Somerset, and Essex counties. Over 95% of our customers surveyed would recommend us versus less than 62% of all contractors' customers who would recommend them. More
FeedbackWhat is this?
What is this?
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.
Of 526 customers surveyed, 333 responded (63%)
Types of workView all
Bathroom Remodel (56)
Design build remodel (19)
Kitchen remodel (8)
Reviews & CommentsWhat is this?
What is this?
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.
Review by Mr L. of Mendham, NJ
Review by Stephen M. of Wyckoff, NJ
Review by Mr C. of Randolph, NJ
Review by Mr R. of West Caldwell, NJ
Review by Mr B. of Boonton, NJ
Review by Andrea M. of Morris Plains, NJ
Review by Mike Skoczek of Parsippany, NJ
Review by Donna C. of Maplewood, NJ
Perfect! And exceeded my expectations. Everyday I enjoy all of JMC's work. John first sent me a preliminary cost. Then he came over, measured and explained everything to me. He had great ideas too. Then the guys came by, and were so patient, clean and polite. And the job wrapped up sooner than I thought!
Review by Mr L. of Chatham, NJ
GuildQuality Partner Affiliations
- Remodelers Advantage
- Remodeling's Big50
- Angie's List - 2011 Super Service Award
- 2008 Qualified Remodeler Top 500
- 2009 Qualified Remodeler Top 500
- 2010 Qualified Remodeler Top 500
More about JMC
As a GuildQuality Guildmember, JMC relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of JMC in Morris Plains, NJ; Randolph, NJ; Parsippany, NJ; Morristown, NJ; Denville, NJ; Mendham, NJ; Chatham, NJ; Basking Ridge, NJ; Whippany, NJ; Lake Hiawatha, NJ; and 68 other cities in New Jersey and New York.
In this report, JMC has published a summary of the customer feedback they've received since they joined GuildQuality in January 2011. In that time, 333 out of 526 customers (63%) responded to a GuildQuality satisfaction survey, with the most recent response in February 2016.
JMC surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a JMC customer, and if JMC completed work for you after January of 2011 but you haven't yet received a survey, please let us know.
2016 Guildmaster Application
JMC is a candidate for a 2016 Guildmaster Award.
The Guildmaster Awards recognize exemplary service among home builders, remodelers,
developers, and home services contractors.
to review this year's qualifications.
To be eligible for consideration, JMC must survey all of their customers.
If you are a recent customer of JMC and have not yet received a customer satisfaction survey, please let us know. We need your feedback in order to conduct a thorough review of JMC's application.