Jackson Design & Remodeling, Inc.
4797 Mercury StSan Diego, CA 92111(619) 442-6125
 

Customer Feedback Summary

Of 270 customers surveyed, 251 responded (93%)
Likely to Recommend
97%
Completion Of Initial Phases
98%
Design Consultant
98%
Construction Quality
97%
Materials Selections: Appliances
93%
Materials Selections: Surface
95%
Organized And Professional
99%
Expertise
98%
Phone Calls And Meetings
98%
Questions In Initial Meeting
98%

Map of Recent Work

Comments All Projects

Comments


  • comment
    Additional Comment
    San Diego, CA
    Apr 08, 2014

    People considering to remodel really need to take a close look at Jackson Design because their full service staff and approach to executing an important event in an owners life is something that needs careful consideration and Jackson Design is an easy pick.

  • comment
    Additional Comment
    Chula Vista, CA
    Mar 13, 2014

    The Jackson Design team was a lot of fun to work with. They were very professional and they made sure we were happy with everything.

  • comment
    Additional Comment
    Carlsbad, CA
    Jan 24, 2014

    I am so happy with the results of my new condo and I will recommend Jackson Designs to potential customers. Thanks again for such a great experience:)Diane Takayama

  • comment
    Work Done Right
    Carlsbad, CA
    Jan 24, 2014

    Jackson Designs has always been professional and a delight to work with!

  • comment
    Overall Experience
    Carlsbad, CA
    Jan 24, 2014

    A-Plus

  • comment
    Easier Than Expected
    La Jolla, CA
    Jan 10, 2014

    I was confident when we hired Jackson that they would do a good job.

  • comment
    Additional Comment
    Encinitas, CA
    Jan 06, 2014

    Very pleased with the whole process.

  • comment
    Additional Comment
    El Cajon, CA
    Jan 06, 2014

    We had a very good experience.

  • comment
    Superintendent Communication
    El Cajon, CA
    Jan 06, 2014

    We liked him, and we felt that he was a good guy.

  • comment
    Additional Comment
    San Diego, CA
    Jan 03, 2014

    The remodel was frantastic you walk in and went Wow.Design ideas were wonderful- really pulled me out of my box to a wonderful result.

  • comment
    Additional Comment
    Escondido, CA
    Nov 22, 2013

    Jackson provided a consistently excellent design-build experience, from concept to completion. Each member of the team we worked with was remarkably professional, well-engaged in the process, and attentive to the quality of their work. It was a pleasure to work with them, and we are pleased to be enjoying the fruit of their labor!

  • comment
    Additional Comment
    San Diego, CA
    Nov 19, 2013

    This is our second project with JDR and it has gone just as easily and beautifully as expected. They really listen to our needs and desires and they really follow through.

  • comment
    Additional Comment
    Encinitas, CA
    Oct 15, 2013

    It was a wonderful experience, they were professional, very timely about doing it and everything was great.

  • comment
    Additional Comment
    San Diego, CA
    Oct 14, 2013

    Todd Jackson was very informative, helpful, knowledgeable, and easy to read and contact. His staff and service was phenomenal. Everyone that worked with us were friendly courteous, and knowledgeable.

  • comment
    Overall Experience
    La Jolla, CA
    Oct 14, 2013

    We are very happy.

  • comment
    Overall Experience
    Del Mar, CA
    Aug 14, 2013

    3.5

  • comment
    Additional Comment
    San Diego, CA
    Aug 10, 2013

    This is my 3rd remodel with this superb company. Absoultely the finest design and remodel company in the state. The expertise, diligence, professionalism, and consideration of staff, and contractors in all fields is unsurpassed.

  • comment
    Additional Comment
    La Jolla, CA
    Aug 01, 2013

    I am so happy with the work JDR did for me I'll tell anyone who will listen. The work is of a superior quality and everyone at JDR I worked with was knowledgeable, interested in the job and truly kind and caring throughout the 4 months it took to complete. If there was a way I could rate them "Better than Perfect" I would!

  • comment
    Additional Comment
    San Diego, CA
    Jul 30, 2013

    We are completely satisfied. There were NO issues that ever caused us concerns. Great people, great company, and great work. EXCEPTIONAL.

  • comment
    Additional Comment
    Del Mar, CA
    Jul 21, 2013

    We purchased a remodeling design package through Jackson’s generous donation of the package as a silent auction item for the Cancer Society. We were already aware of their stellar reputation through friends who has used Jackson. Jim Groen, the architech, and Rosella Gonzalez, the designer, visited our home and quickly understood our style. The designed plan they developed incorporated our wish list for our master bath remodel, including a Japanese soaking tub. The pricing for the actual project was in our budget and there were no surprises on the cost later.The later team members, Joe Sharamitaro as site manager, and Karina Delgadillo, assistant designer rounded out the Jackson Team once we began the actual remodeling. The project was timely with strong in-home supervision of the many subcontractors with minimal requirements for us to be on site as the owners. The team also suggested other quality contractors for issues we needed addressed at the same time (a new roof and a water heater). There were no surprises in the pricing, and we appreciated the weekly written status updates. The remodeling process took little of our time. Many decisions were made by email. The remodel process was a delight and we would definitely use Jackson again.

More Comments

GuildQuality Partner Affiliations

  • Pella Certified Contractor
  • Remodelers Advantage
  • Remodeling's Big50

Affiliations

  • GuildQuality
  • 2007 CotY Award
  • 2007 Master Design Award
  • 2008 CotY Awards
  • +7 More
  • 2008 Qualified Remodeler Top 500
  • 2009 CotY Awards
  • American Society of Interior Designers
  • Angie's List
GuildQuality Member
Guildmember
Since 2006
GuildQuality Master Award Winner
Guildmaster Award Winner
2007,2008,2009,2010,
2011,2012,2013

Types of Work

  • Kitchen remodel (29)
  • Addition (28)
  • Bathroom remodel (28)
  • Design build remodel (28)
  • Whole house remodel (28)
  • +4 More

Recent Activity

  • 4/14/14 Jackson Design & Remodeling, Inc. received feedback from a customer in Del Mar, CA.
  • 4/08/14 Jackson Design & Remodeling, Inc. received feedback from a customer in San Diego, CA.
  • 3/18/14 Jackson Design & Remodeling, Inc. received feedback from a customer in Del Mar, CA.
  • 3/13/14 Jackson Design & Remodeling, Inc. received feedback from a customer in Chula Vista, CA.
  • 3/06/14 Jackson Design & Remodeling, Inc. received feedback from a customer in San Diego, CA.

More about Jackson Design & Remodeling, Inc.

As a GuildQuality Guildmember, Jackson Design & Remodeling, Inc. relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Jackson Design & Remodeling, Inc. in San Diego, CA; Del Mar, CA; Poway, CA; Escondido, CA; Carlsbad, CA; La Jolla, CA; Chula Vista, CA; El Cajon, CA; La Mesa, CA; Santee, CA; and 17 other cities in California..

In this report, Jackson Design & Remodeling, Inc. has published a summary of the customer feedback they've received since they joined GuildQuality in January 2006. In that time, 251 out of 270 customers (93%) responded to a GuildQuality satisfaction survey, with the most recent response in March 2014.