Jackson provided a consistently excellent design-build experience, from concept to completion. Each member of the team we worked with was remarkably professional, well-engaged in the process, and attentive to the quality of their work. It was a pleasure to work with them, and we are pleased to be enjoying the fruit of their labor!
This is our second project with JDR and it has gone just as easily and beautifully as expected. They really listen to our needs and desires and they really follow through.
It was a wonderful experience, they were professional, very timely about doing it and everything was great.
Todd Jackson was very informative, helpful, knowledgeable, and easy to read and contact. His staff and service was phenomenal. Everyone that worked with us were friendly courteous, and knowledgeable.
We are very happy.
This is my 3rd remodel with this superb company. Absoultely the finest design and remodel company in the state. The expertise, diligence, professionalism, and consideration of staff, and contractors in all fields is unsurpassed.
I am so happy with the work JDR did for me I'll tell anyone who will listen. The work is of a superior quality and everyone at JDR I worked with was knowledgeable, interested in the job and truly kind and caring throughout the 4 months it took to complete. If there was a way I could rate them "Better than Perfect" I would!
We are completely satisfied. There were NO issues that ever caused us concerns. Great people, great company, and great work. EXCEPTIONAL.
We purchased a remodeling design package through Jackson’s generous donation of the package as a silent auction item for the Cancer Society. We were already aware of their stellar reputation through friends who has used Jackson. Jim Groen, the architech, and Rosella Gonzalez, the designer, visited our home and quickly understood our style. The designed plan they developed incorporated our wish list for our master bath remodel, including a Japanese soaking tub. The pricing for the actual project was in our budget and there were no surprises on the cost later.The later team members, Joe Sharamitaro as site manager, and Karina Delgadillo, assistant designer rounded out the Jackson Team once we began the actual remodeling. The project was timely with strong in-home supervision of the many subcontractors with minimal requirements for us to be on site as the owners. The team also suggested other quality contractors for issues we needed addressed at the same time (a new roof and a water heater). There were no surprises in the pricing, and we appreciated the weekly written status updates. The remodeling process took little of our time. Many decisions were made by email. The remodel process was a delight and we would definitely use Jackson again.
As a GuildQuality Guildmember, Jackson Design & Remodeling, Inc. relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Jackson Design & Remodeling, Inc. in San Diego, CA; Del Mar, CA; Escondido, CA; Poway, CA; La Jolla, CA; Carlsbad, CA; El Cajon, CA; Chula Vista, CA; Santee, CA; La Mesa, CA; and 17 other cities in California..
In this report, Jackson Design & Remodeling, Inc. has published a summary of the customer feedback they've received since they joined GuildQuality in January 2006. In that time, 235 out of 254 customers (93%) responded to a GuildQuality satisfaction survey, with the most recent response in November 2013.
Jackson Design & Remodeling, Inc. is a candidate for a 2014 Guildmaster Award.
The Guildmaster Awards recognize exemplary service among home builders, remodelers,
developers, and home services contractors.
to review this year's qualifications.
To be eligible for consideration, Jackson Design & Remodeling, Inc. must survey all of their customers.
If you are a recent customer of Jackson Design & Remodeling, Inc. and have not yet received a customer satisfaction survey, please let us know. We need your feedback in order to conduct a thorough review of Jackson Design & Remodeling, Inc.'s application.