Hopkins & Porter Construction Inc., was started by its two principals, Guy Hopkins Semmes and Michael Porter Denker in 1977. The company was incorporated in 1982. It has grown from a two-man organization to one currently employing 28. Hopkins & Porter provides full service custom building, specializing in large additions and custom homes which enhance and harmonize with existing structures and communities, and are in keeping with sound environmental practices. A full time handyman service is maintained for the benefit of new and existing clients, allowing strong support for our extended warranty. Eight office staff currently support the field in architectural design, sales, production, and administration. (more)
We called Hopkins & Porter because we saw a serious problem in the deterioration of a porch. It took engineering and design skills to fix the porch because it holds up a roof. They came out within a day and within three days they did the work. We feel very comfortable about the work that they did for us.
I am extremely satisfied with the work performed by the handymen. I had painting and carpentry work done. The work was done in a timely fashion, and all of my questions were answered. I would recommend this company to others.
This is a great company to work with. All the handymen who have come to our house have been excellent. The head of the handyman division, Todd McPhee, is great at his job. I also try to recommend Hopkins and Porter to friends if I know they're having work done.
We saw their trucks and their advertising and saw them consistently rated as among the top building contractors in the area. About 6 years we had some projects out for bids. We gave the jobs to Hopkins and Porter and now only use them for anything involving handymen or larger projects in our home.
They provided a good assessment of the problem, and an effective repair. I am a fully satisfied client, and would highly recommend them to others.
I just had a great experience with them, and I will recommend them to anyone. I will definitely be calling them again.
They were wonderful to work with and I would hire them again at any time. They were professional, cleaned up after themselves, payed attention to detail, and got the job done.
I would certainly recommend them for any project that you are considering. They are extremely honest, very well meaning, and hardworking, and they always complete the project in a satisfactory manner.
I've done a few projects with them - an elevator, a kitchen, and handyman services - and they are absolutely wonderful. They really are a part of my life. If I need a repairman, I call them.
We were very pleased that when we called to get a part of the job rechecked that someone came out quickly and was able to deal with the problem.
I'm a very happy customer and the people they sent were outstanding - they did outstanding work. It was a pleasant experience, I would never call anybody else but this company.
The roofer was efficient and comprehensive in looking over the roof and found quite a few problems to repair.
I was impressed with the cooperation of the worker, and the interest he showed.
We found H&P very helpful with the selection process, especially with regards to the finishes for our masterbathroom. Special thanks to Lea Allen.
Joe Leonard and his team were great in keeping costs in line with your extensively negotiated budget. Any additional costs were due to decisions that we made during the project. There we absolutely no surprises.
I appreciated the expertise, advise and suggestions, and courtesy of both of the handymen who worked on my home.
They are highly professional and have a high level of skill. Hopkins & Porter Handymen's subcontractors are very professional. The project leader was also very talented and skilled. I was highly satisfied with the work that they completed on our home.
I was highly satisfied with the attention to detail and the skill level of all of the subcontractors.
It was a complicated job. The handymen knew how to handle it.
All H&P staff were very professional and polite throughout the process. The workmanship was strong and quality materials were used. We are generally pleased with the overall design and final execution. I would be more inclined to recommend H&P to friends had the estimated nine week project not been delayed for six weeks from the date of contract signing and then take another three months to complete. We did not have a clear start and substantial completion date in our contract and this may have impacted how our project was prioritized. There were also some dimension glitches that could have been identified earlier in the process thereby reducing on-site issues/delays.
Dear Valued customer - We appreciate your constructive input. We recognize that we failed you on several fronts, from confusion around the initial start date to persistent problems with the delivery of incorrect material and the dimension glitches you mention. Most of these could have been avoided, and we apologize for the inconvenience that this caused you. We have already done a debriefing of your project with our team analyzing what went wrong. We intend to use this to improve our service going forward, and we look forward to serving you better in the warranty stage of our relationship. Thank you again for your patience and honest input.
As a GuildQuality Guildmember, Hopkins & Porter Construction, Inc. relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Hopkins & Porter Construction, Inc. in Potomac, MD; Bethesda, MD; Washington, DC; Rockville, MD; Chevy Chase, MD; Nw, DC; Gaithersburg, MD; Washington Dc, DC; Silver Spring, MD; Germantown, MD; and 30 other cities in Maryland, Georgia, Tennessee, Virginia and District of Columbia..
In this report, Hopkins & Porter Construction, Inc. has published a summary of the customer feedback they've received since they joined GuildQuality in July 2008. In that time, 203 out of 323 customers (63%) responded to a GuildQuality satisfaction survey, with the most recent response in November 2013.
Hopkins & Porter Construction, Inc. is a candidate for a 2014 Guildmaster Award.
The Guildmaster Awards recognize exemplary service among home builders, remodelers,
developers, and home services contractors.
to review this year's qualifications.
To be eligible for consideration, Hopkins & Porter Construction, Inc. must survey all of their customers.
If you are a recent customer of Hopkins & Porter Construction, Inc. and have not yet received a customer satisfaction survey, please let us know. We need your feedback in order to conduct a thorough review of Hopkins & Porter Construction, Inc.'s application.