DuraCraft of Georgia Siding & Window Co
130 Stanley CourtLawrenceville, GA 30046(770) 921-1992

DuraCraft of Georgia Siding and Window Company was started in 1989 by John Powell and remains family owned and operated today. DuraCraft has built relationships with thousands of happy customers over the last twenty years focusing on quality products, excellent customer service, expert installation, and ironclad warranties. DuraCraft's sales and management teams are second to none in experience and dedication to our clients. (more)


Customer Feedback Summary

Of 273 customers surveyed, 184 responded (67%)
Likely to Recommend
96%
Sales Solutions
99%
Concern For Needs
98%
Communication
92%
Follow Up
94%
Professional & Organized
94%
Problem Resolution
96%
Project Manager Professionalism
98%
Quality: Workmanship/Materials/Crew
96%
Value
100%

Map of Recent Work

Reviews & Comments Reviews Only All Projects

Reviews & Comments

23 Reviews
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  • review
    Mitchell H.
    Kennesaw, GA
    Nov 12, 2013
    DuraCraft of Georgia Siding & Window Co

    DuraCraft was in the neighborhood working on my neighbors house, I decided to stop and take a look, the craftmanship was there, thats when I decided to call duracraft and get a quote to replace the siding on my house.The price was resonable, so I let them go ahead and do the job and glad I did, it really changed the apperance of the house. Now It has that curb appeal. Thanks Guy's Sincerly Mitchell Hirth

  • review
    Debra C.
    Sandy Springs, GA
    Sep 18, 2013
    DuraCraft of Georgia Siding & Window Co

    DuraCraft provided a quality professional product and experience. We couldn't be happier with the work they did. Our home is beautiful and makes us smile every time we come and go.

  • review
    Vaughn M.
    Alpharetta, GA
    Aug 21, 2013
    DuraCraft of Georgia Siding & Window Co

    DuraCraft presented me with a good plan for my exterior remodeling project. The plan was fairly priced, performed on time and was done in a way that exceeded my expectations.

  • review
    Mark P.
    Loganville, GA
    Dec 19, 2012
    DuraCraft of Georgia Siding & Window Co

    From quote to completion of our re-siding project, Duracraft of Georgia was a class act. They have a very good record of recommendations. Their sales approach was straightforward. Their quoted price was reasonable. Crews were on-site when they were supposed to be and kept us informed about any work schedule changes (e.g. rain delays). Crews were well equipped, skilled, and courteous. Their office staff was well organised and kept on top of the project. There no attempts to upsell questionable additional work, but they were responsive and reasonably priced out changes we requested during the project. We are well pleased with Duracraft of GA and would recommend them to others.

  • comment
    Recognize Excellence
    Mableton, GA
    Dec 13, 2012

    Angela was very helpful on the phone. We enjoyed working with Steve Mott. He was exceptional and very helpful.

  • comment
    Additional Comment
    Marietta, GA
    Oct 19, 2012

    DuraCraft is a good contracting company that provides quality work. They are reliable and very customer satisfaction oriented. I was very pleased with the entire experience working with DuraCraft and all of the people involved. Siding and gutters are their strengths but they will correct anything you are not completely satisfied with.

  • comment
    Recognize Excellence
    Marietta, GA
    Oct 19, 2012

    I would like to recognize Angela, Tommy Taylor, T.C. Boothe, and Waltior for their exceptional services. Angela is wonderful at keeping the client up to date on anything related to their project. She did all of the scheduling and coordinating. She is a great contact between the client and the company. Tommy is the field supervisor and he does a great job every time. Tommy is great with the follow up and ensuring the customer is 100% satisfied with the work performed T.C. stepped in for John Powell and he is doing a great job as well. The man who installed my doors did an excellent job. The man who replaced my gutters also did an excellent job. Waltior was the crew leader for the siding and he did a great job not only doing the work but being a good leader for his men.

  • comment
    Area Of Satisfaction
    Dacula, GA
    Oct 10, 2012

    I was most satisfied with the craftsmanship of the crew.

  • comment
    Area For Improvement
    Decatur, GA
    Aug 18, 2012

    DuraCraft exceeded my expectations. They knocked it out so fast, and they were so professional about it and so clean. I was so surprised. I had very low expectations because of my previous experience with a contractor.

  • comment
    Area Of Satisfaction
    Decatur, GA
    Aug 18, 2012

    Everything was surprisingly smooth. I was very impressed with how smoothly it went. When you have something that big going on, you're thinking about how everything could go wrong, but the guys took care of it. When I got home from work it was all done and it looked great.

  • review
    Jose R.
    Decatur, GA
    Aug 18, 2012
    DuraCraft of Georgia Siding & Window Co

    I was very satisfied with the workmanship, the craftsmanship and the professionalism. I would definitely use DuraCraft again for future projects and I would definitely recommend them to anybody.

  • review
    Felicia M.
    Marietta, GA
    Aug 15, 2012
    DuraCraft of Georgia Siding & Window Co

    I was most satisfied with Duracraft of Georgia in the following areas: the work was meticulously done, they were very careful, and everything lived up to my expectations. I am very satisfied with final product.

  • review
    T.A.K.
    Buford, GA
    Aug 10, 2012
    DuraCraft of Georgia Siding & Window Co

    I was pleased with the job DuraCraft did for us, their timeliness, and how quickly they were to respond to issues and problems that came up.

  • comment
    Area Of Satisfaction
    Douglasville, GA
    Aug 04, 2012

    I was most satisfied with their communication.

  • review
    Rob M.
    Kennesaw, GA
    Aug 03, 2012
    DuraCraft of Georgia Siding & Window Co

    The professionalism of our salesperson was incredible. The workmanship and quality of the siding installation was great, and t The painters finished with top-notch quality in their craftsmanship. Couldn't be happier.m. (unless it was free.. :-) ).

  • comment
    Additional Comment
    Atlanta, GA
    Aug 02, 2012

    They did a good job.

  • comment
    Area Of Satisfaction
    McDonough, GA
    Jul 27, 2012

    The area where I was most satisfied with DuraCraft of Georgia Siding & Window Co was they got the job done fast and efficiently.

  • comment
    Area Of Satisfaction
    Lithonia, GA
    Jul 27, 2012

    I was satisfied with how fast the project was finished.

  • comment
    Recognize Excellence
    Marietta, GA
    Jul 23, 2012

    I would like to recognize TC Booth for his exceptional service.

  • comment
    Recognize Excellence
    Marietta, GA
    Jul 02, 2012

    Angela, she is the exceptional employee who does everything despite the fact that she does not own the company.

More Reviews & Comments

Affiliations

  • GuildQuality
  • Better Business Bureau
  • ENERGY STAR
  • EPA Lead-Safe Certified Firm
  • James Hardie Preferred Remodeler
  • National Association of the Remodeling Industry (NARI)
GuildQuality Member
Guildmember
Since 2010

Types of Work

  • Siding (52)
  • Windows & doors (20)
  • Gutters (11)
  • Roof (3)
  • Deck (2)

Recent Activity

  • 12/03/13 DuraCraft of Georgia Siding & Window Co received feedback from a customer in Stone Mountain, GA.
  • 12/03/13 DuraCraft of Georgia Siding & Window Co received feedback from a customer in Decatur, GA.
  • 11/12/13 DuraCraft of Georgia Siding & Window Co received feedback from a customer in Kennesaw, GA.
  • 9/28/13 DuraCraft of Georgia Siding & Window Co received feedback from a customer in Kennesaw, GA.
  • 9/18/13 DuraCraft of Georgia Siding & Window Co received feedback from a customer in Sandy Springs, GA.

More about DuraCraft of Georgia Siding & Window Co

As a GuildQuality Guildmember, DuraCraft of Georgia Siding & Window Co relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of DuraCraft of Georgia Siding & Window Co in Marietta, GA; Roswell, GA; Lawrenceville, GA; Alpharetta, GA; Atlanta, GA; Kennesaw, GA; Decatur, GA; Acworth, GA; Duluth, GA; Woodstock, GA; and 34 other cities in Georgia..

In this report, DuraCraft of Georgia Siding & Window Co has published a summary of the customer feedback they've received since they joined GuildQuality in June 2010. In that time, 184 out of 273 customers (67%) responded to a GuildQuality satisfaction survey, with the most recent response in December 2013.