Quality of the products used and resolving the issues as soon as possible. We liked the choices in the design studio and the flexibility in the design/plan that we could make. We liked working with Terri Pritchett during the plan review meeting and later too.
Member Profile
The Best Locations, Quality & Choices: Woodland Homes of Huntsville, Inc has been awarded, and consistently recognized for building homes and developing neighborhoods that are just better from the ground up. The reason is simple "They set the highest possible standards for design, value, selection and commitment to customer satisfaction." Mike and Melissa Friday, and the rest of the professionals at Woodland Homes have received local, regional and national recognition for their standard of excellence. From the annual Parade of Homes of Huntsville, national FAST TRACK status 5 consecutive years (recognizing Woodland Homes as one of the fastest growing home building companies in the nation) and the AXIS Point customer service award, they continue to strive for excellence. Home buyers agree that if you are looking for a home in Madison, AL Woodland Homes of Huntsville is "Simply the Best." Read more
Affiliations GuildQuality
Customer Feedback Summary
Published Comments
so far we have enjoyed our home, and the neighborhood...
Gina Maxfield - she is an excellent representative for Woodland Homes...Being a spec home, the builder team did a great job of coordinating the colors and material selections throughout the home.
Gina was very helpful and knowledgable. She really made the process smooth for me.
The communication with the construction manager was very satisfying.
Lee Ann Reed was a pleasure to workl with.
Tammy Evans the Closing Coordinator was fantastic! She was very personable and extremely organized in keeping us up to date on our to do list in order to close on time.
Customer service, employee commitment and quality of the product. We are so pleased we purchased from Woodland Homes. What an amazing business model.
Janette has been very helpful taking us to different homes and models. She's been very courteous, professional, and helpful. The other people have been very courteous as well. They're very patient.
Overall we are very satisfied and love our home.
We feel like we got a lot of home for our money (good value).
We love our home, everyone that visits recognizes the quality. The people at Woodland made our first home buying experience a great one. Thanks
Recommendation
Lee Ann Reed. She made buying our first home very easy.
Woodland makes a good home and I would recommend them to anyone. I am very pleased and happy with my Woodland home.
I would like to recognize Shayne Templet, the chief operations officer for stepping in and helping to resolve some open issues I was having trouble with.
I liked the professionalism of the organization. Gina was the first face of the company. She listened to what we wanted and was able to work with us. She didn't just tell us what we wanted to hear. She was very attentive and understood what we wanted. We got a good product.
The time it took to go thru the entire process was very quick. from contract, to design meetings, to construction.
THIS WAS MY FIRST HOME AND FIRST EXPERIENCES BUILDING THE EASE WAS DUE TO CORRINNE BENNETT. ALL MY THANKS GO TO HER. SHE CALMED ALL MY FEARS DURING THE PROCESS.
WORDS CANNOT BE EXPRESSED OR EXPLAINED REGARDING THIS WOUNDERFUL PERSON OVERWHELMING KNOWLEDGE AND HELP WITH MY PROJECT. SHE IS TRULY AN ASSET TO WOODLAND HOMES STAFF.
VERY CARING AND PROFESSIONAL, ALSO A FAMILY LIKE ATMOSPHERE WITH PATIENCE
ABOVE AND BEYOND MY NEEDS. I TRULY THANK THE WARRANTY GUY.
All of the Woodland Homes staff that we encountered have been a pleasure to work with.
Guildmember since 2011
As a GuildQuality Guildmember, Woodland Homes relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Woodland Homes in Madison, AL; Harvest, AL; and Huntsville, AL.
In this report, Woodland Homes has published a summary of the customer feedback they've received in the past 12 months. In that time, 58 out of 109 customers (53%) responded to a GuildQuality satisfaction survey, with the most recent response in June 2013.
Recent Activity
Woodland Homes received feedback from a customer in Harvest, AL.
Woodland Homes received feedback from a customer in Madison, AL.
Woodland Homes received feedback from a customer in Madison, AL.
Woodland Homes received feedback from a customer in Madison, AL.
Woodland Homes received feedback from a customer in Madison, AL.
