The overall staff were professionals. From the owner to the CEO, especially Mr. Roger Sweeney, everyone was great.
Member Profile
The Best Locations, Quality & Choices: Woodland Homes of Huntsville, Inc has been awarded, and consistently recognized for building homes and developing neighborhoods that are just better from the ground up. The reason is simple "They set the highest possible standards for design, value, selection and commitment to customer satisfaction." Mike and Melissa Friday, and the rest of the professionals at Woodland Homes have received local, regional and national recognition for their standard of excellence. From the annual Parade of Homes of Huntsville, national FAST TRACK status 5 consecutive years (recognizing Woodland Homes as one of the fastest growing home building companies in the nation) and the AXIS Point customer service award, they continue to strive for excellence. Home buyers agree that if you are looking for a home in Madison, AL Woodland Homes of Huntsville is "Simply the Best." Read more
Affiliations GuildQuality
Customer Feedback Summary
Published Comments
My husband lived in a Woodland home prior to our decision to build in Forest Ridge
The final construction manager, Michelle McGeorge, did an excellent job in following through with us on any issues/concerns we had, as well as any questions we had about the progress of construciton. She would always get an answer for us. Her professionalism and willingness to ensure we, the home owners, were satisfied with the work and services provided was excellent.
I was most satisfied with the initial details and information we were given by the salesperson. I was satisfied with the design of the home and the interior finishing.
The staff on a whole are more family oriented than most businesses. They make you feel a part of the family! I think that is great.
I was most satisfied with the quality of the materials. They were very high grade.
I initially saw Woodland Homes on the internet a couple of years ago when I first started researching townhouses in Huntsville. The layout with its feeling of openness is what drew me to Woodland Homes.
Susan was really great! She was obviously interested in meeting my needs and seeing to the quality of the home.
The end result of the product was beautiful.
The communication is very easy. Whenever I make a phone call, the staff responds to my questions very well.
Shayne, Gary and Tammy were a tremendous help to Theresa and me during the whole process. The dream home experience was also very positive and enjoyable.
The quality of their employees and products were beyond our expectations. Woodland Homes was always very responsive to our inquiries. This has continued to be true so far to date. The overall experience was so much better than expected. We are very proud and happy with our new home.
Overall I have been very pleased.
I was most satisfied with dealing with my sales agent.
I would say the quality of the home and what it offers for the price. I think it is outstanding compared to what I am used to.
Our Realtor showed us a home which was under construction at the time by Woodland Homes and my wife and I could immediately recognize the quality of workmanship and the vision for the house and knew we found our home - so we bought it.
My wife and I are most pleased with the experience with the team at Woodland Homes and of course the home itself. I feel the team at the design center worked hard to meet or exceed our desires or needs and that was a very memorable experience. Our construction manager was always available and able to provide satisfactory responses to our requests. We are completely satisfied with our experience with the Woodland Homes team.
I have had Woodland Homes subcontractors out to my house recently and I have nothing but praise for their professional attitude, courtesy and skill in their respective trade and the quality of workmanship is exemplary.
Every time either me or my wife communicated with anyone at Woodland Homes, we were treated with the utmost courtesy and respect and were given satisfactory responses to all inquiries and requests. It has been our pleasure dealing with the team of professionals at Woodland Homes.
The area where I was most satisfied with Woodland Homes was the whole experience.
I am very pleased with my home but there are things that are to be expected such as redos and follow up with a new home. My concerns are being addressed in a timely manner with both Woodland and the subcontractors. I am thankful to have had such great team members of Woodland that were very responsive in which I still communicate with. I would like to give special thanks and kudos to Ms. Corrinne Bennett, Mr. Shayne Templet, Ms. Lee Ann Reed, and Mr. Kerry Hayes have always been right there willing to assist no matter what the what problem was or is. Also a special thanks goes out to Ms. Lisa Miller and Mr. Tony Nicholson, Woodland Homes could not have chosen two better people to be in the Design Center.
I have been most satisfied with the quality of work within the home especially the redesign of the master bedroom and bath, the coffered ceilings in the family room as I haven't seen in the Woodland Homes that I visited.
I was most satisfied by Woodland's professionalism and the structure of the home.
Guildmember since 2011
As a GuildQuality Guildmember, Woodland Homes relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Woodland Homes in Madison, AL; Harvest, AL; and Huntsville, AL.
In this report, Woodland Homes has published a summary of the customer feedback they've received in the past 12 months. In that time, 33 out of 47 customers (70%) responded to a GuildQuality satisfaction survey, with the most recent response in February 2012.
Recent Activity
Woodland Homes received feedback from a customer in Huntsville, AL.
Woodland Homes received feedback from 3 customers.
Woodland Homes received feedback from a customer in Madison, AL.
Woodland Homes received feedback from a customer in Madison, AL.
