I think the two kids who put the door in were awesome. They were very well-mannered, knew exactly what they were doing, and didn't leave a mess. They were very good kids and they deserve a raise.
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Customer Feedback Summary
Published Comments
They just did an awesome job.
None. I was extremely pleased with the entire process from sale to installation.
I was very impressed with the product itself.
I was really quite pleased with the work. Like I said the basement windows are leaking and when we called them they did not give us a hassle, but just said yes they will come out next week and fix them for us.
I was satisfied that it wasn't a high pressure sales pitch. Some other salesmen made you feel like you just didn't want to buy the best or couldn't afford their products. I didn't feel it was issue with Window World of Boston.
I was most satisfied with the workmanship and the attitude of the workers. Their continued persistance in doing excellent work was great.
The price was right and I appreciate that.
The installation crew was very well mannered, professional, and did a good job.
The quality of the window is great. They did a good job and took their time.
I am a lot warmer.
I would recommend to a friend, my brother in law was the one who got me interested, he was a carpenter and looked at a number of different companies and thought they were the best.
I would say their politeness and speed of work, these 3 men knocked it out in no time, 11 windows in a short period of time.
Everything went great. I was very satisfied. Mark it all 5's.
I was very impressed when they said they would be here at a certain time, they were here, not even five minutes late. A lot of companies will say they will be here during a chunk of time and show up whenever. Window World was right on the ball as far as any problems we had. I was comfortable having them in my home.
They were completely on time.
I would recommend them.
I am satisfied with the timeliness of the installation and the price.
The did not fall short of my expectations.
I have told others already.
The end product.
The people that installed it were excellent. They kept the house clean and their craftsmanship was great.
Joe DePietro was great. This is the second time I have dealt with him. Jeff organized the timing and the measuring and he was great.
The product was great.
We have worked with our salesman, Joe DePietro, twice and he is always very professional, on time, knowledgeable, and always answers any of my questions. The installers were also very professional, polite, respectful of our home, and they did a great job.
We are planning on having more windows installed by the end of this year. We will definitely be calling them back.
They were efficient, on time, and knowledgeable, and the price was good.
Yes
Everything
None
Guildmember since 2011
As a GuildQuality Guildmember, Window World of Boston relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Window World of Boston in Woburn, MA; Framingham, MA; Medford, MA; Worcester, MA; Dorchester, MA; Marlboro, MA; Brockton, MA; Braintree, MA; Beverly, MA; Andover, MA; and 136 other cities in Massachusetts.
In this report, Window World of Boston has published a summary of the customer feedback they've received since they joined GuildQuality in September 2011. In that time, 198 out of 384 customers (52%) responded to a GuildQuality satisfaction survey, with the most recent response in May 2012.
Recent Activity
Window World of Boston received feedback from a customer in Braintree, MA.
Window World of Boston received feedback from a customer in Beverly, MA.
Window World of Boston received feedback from a customer in Fitchburg, MA.
Window World of Boston received feedback from a customer in Braintree, MA.